🚀 go-pugleaf

I am having mega problems with my 8438 alias 8432

It worked beautifiul when I first got it in Jan but it is a piece of crap
now.

Problem list:

1) wouldn't see Cd-r's
    was told by phone support to try 74min only because I had 80 min.
didn't work I have tried different brands. (memorex 74 & 80, Imation 80min)

2) Now Can't do CDRW's
    upgraded to various Nero's ,now on release 7/31/01 5.5. No different
results. Did internet support with creative and was told to check 5 files
(Aspi stuff). They were ok. The CDRW can read and load like a normal CD-ROM
but that's all it does.

Also have tried:
1) sent log file to Creative from NERO when it fails to write.

Ex:
    9:35:28 AM #27 mmc -1106 File Writer.cpp, Line 308
 Power calibration error

7:51:54 AM #25 mmc 11264 File WriterStatus.cpp, Line 194
 Command sequence error

Only successful at 2x but bombs on 4x. Wait it bombed on 2x after I had a
good one.

2) tried DMA on/off
3) tried auto-insert on/off

4) How come there is 2 Winaspi files, one in NERO and one in windows/system,
which one is it using and is this a problem?

from log file:
Windows 98 4.10
WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=36864 bytes, created
4/23/99 10:22:00 PM
ahead WinASPI: File 'C:\PROGRAM FILES\AHEAD\NERO\Wnaspi32.dll':
Ver=2.0.1.27, size=159811 bytes, created 5/14/01 9:24:10 AM
Nero Version: 5.5.3.5

"anonymous" <nomail@nowhere.com> wrote in message
news:9kcpk3$sk4$1@news.creativelabs.com...
> It is my understanding that you should have received a sheet of paper with
> the test result of your RMA'ed drives.
> Was the original drive defective?
> There are individuals that monitor this newsgroup who would be glad to
give
> advice provided one gives them some particular information:
> make and model of motherboard
> make and model of all other peripheral devices in the system, be they PCI
> devices or other drives.
> The IDE configuration.
> Power rating of the power supply.
> The CD authoring software you have attempted to use.
> brand and type of media you are trying to burn,
> for example, Memorex, 700MB.
> The specific error messages that you received.
>
> For me, it is these details that may toggle my memory about something to
> try, be it disabling DMA in both BIOS
> and windows, or to simply try the drive as secondary master by itself.
>
> Finally, do you have access to another system?
> If so, one can try the device in that system, to see if the problem
> persists.  If the device does work properly in another system, then
perhaps
> further research into the components that make up your system is
warranted.
>
> The email address listed is not active.
> "megabeat" <megabeat@hotmail.com> wrote in message
> news:9k60oe$3jd$1@news.creativelabs.com...
> >
> > From: megabeat <megabeat@hotmail.com>
> > CD RW8438E
> > Date: Wednesday, August 01, 2001 1:35 AM
> >
> > CD RW8438E
> >
> > Can you tell me why?
> >
> >      I had 1 Creative Model: RW8438E (its a CD Rewriter or at least
thats
> > what i thought). Never got it to work once. I complained 4 or 5 times
> until
> > i was released a RMA#. I returned the drive and was sent the SAME model
> > diffrent serial#. I had the same luck as the first time. I tried to get
a
> > diffrent model from Creative because I knew it would not work due to the
> > fact that there is no mention of the drive on the Creative web site.
when
> i
> > asked the tech support guy on the phone he said it was actually another
> > model (That sounded so dumb i didnt believe it) and it was supported.
> Anyway
> > now i have the drive they sent via rma and im very angry. It has never
> > worked once and i feel as tho' i was taken by the Creative company for a
> > nice ride while they got rid of some overstocked crap drive they dont
want
> > anything to do with. Im out of patience and out $120. I DO believe that
i
> > did my part when i stood at the checkout and paid for the drive, then i
> was
> > very understanding when i was unable to get the RMA until the 5th time i
> > spoke to tech support. The least creative could do is send me a drive
that
> > works or can be supported with a certain amount of effort.
> >
> > Tell me:
> >
> >    Has creative spent my money yet? I bet it has. I have yet to make a
> > recordable.That is so unfair. I spent more time working for the mone,
> > working on the problem and talking to Creative techs than riting cd's
> (which
> > is 0 time making cd's).  They should do the right thing and send me a
> check
> > for the money I lost on this drive or A DIFFRENT MODEL so i can say "Yay
I
> > LOVE CREATIVE PRODUCTS".
> >
> > Ben
> >
> > sublevel@nycap.rr.com
> >
> >
> >
> >
> >
>
>