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Article #204Re: Get a lawyer ? Re: RW8432\8438
From: JP
Date: Fri, 24 Aug 2001 23:25
Date: Fri, 24 Aug 2001 23:25
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Jason Chong wrote in message <3B7A6EB0.6875@pc.jaring.my>... >So instead of us bitching here, does anyone plan to bring Creative to >the BBB or start legal action against them ? I complained months ago to the BBB about my RW8435E, but they said Creative never replied to their inquiries. But today, the BBB sent me a copy of a letter from Creative, in which Phil Hemmert (phemmert@Clok.Creative.com ) claimed that he had tried to contact me many times but never received a response. In reality, I never received anything from him. Creative's technical support has been consistently bad, and Jeffrey of Creative doesn't even seem to know the difference between firmware and CD burning software.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 112df1,459ff33fa360bb0f X-Google-Attributes: gid112df1,public X-Google-ArrivalTime: 2001-08-24 16:36:35 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!newsfeed.google.com!sn-xit-02!sn-xit-03!supernews.com!cyclone-sf.pbi.net!209.81.14.120!feeder.via.net!nntp-relay.ihug.net!newsfeeds.ihug.co.nz!ihug.co.nz!news.creativelabs.com!not-for-mail From: "JP" <jamarno@worldnet.att.net> Newsgroups: creative.products.cd.removable_storage Subject: Re: Get a lawyer ? Re: RW8432\8438 Date: Fri, 24 Aug 2001 16:25:26 -0700 Organization: Creative Labs, Inc. Lines: 20 Message-ID: <9m4kda$bd0$1@news.creativelabs.com> References: <9krkoc$mtm$1@news.creativelabs.com> <9lak8o$9cu$1@news.creativelabs.com> <9lbi87$n50$1@news.creativelabs.com> <3B7A6EB0.6875@pc.jaring.my> NNTP-Posting-Host: 12.83.72.113 X-Newsreader: Microsoft Outlook Express 4.72.3155.0 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3155.0