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Article View: creative.products.cd.removable_storage
Article #37

Re: CD RW8438E

#37
From: KayoticBlue
Date: Wed, 15 Aug 2001 02:36
187 lines
6878 bytes
I have the cd rw8438e and cannot get it to recognize 80 min media.  74 min
works "ok".  Any ideas?  There are people at work who run hardware a year
and a half older that recognizes 80 min.  What's up with this thing?

--
"CK"
"Ed" <drumline@mediaone.net> wrote in message
news:9kkite$15d$1@news.creativelabs.com...
> also I just did a clean install of Win 98 SE
>
> same problems!!
>
>
> ed
>
>
>
> "Ed" <drumline@mediaone.net> wrote in message
> news:9kkir0$14o$1@news.creativelabs.com...
> > I am having mega problems with my 8438 alias 8432
> >
> > It worked beautifiul when I first got it in Jan but it is a piece of
crap
> > now.
> >
> > Problem list:
> >
> > 1) wouldn't see Cd-r's
> >     was told by phone support to try 74min only because I had 80 min.
> > didn't work I have tried different brands. (memorex 74 & 80, Imation
> 80min)
> >
> > 2) Now Can't do CDRW's
> >     upgraded to various Nero's ,now on release 7/31/01 5.5. No different
> > results. Did internet support with creative and was told to check 5
files
> > (Aspi stuff). They were ok. The CDRW can read and load like a normal
> CD-ROM
> > but that's all it does.
> >
> > Also have tried:
> > 1) sent log file to Creative from NERO when it fails to write.
> >
> > Ex:
> >     9:35:28 AM #27 mmc -1106 File Writer.cpp, Line 308
> >  Power calibration error
> >
> > 7:51:54 AM #25 mmc 11264 File WriterStatus.cpp, Line 194
> >  Command sequence error
> >
> > Only successful at 2x but bombs on 4x. Wait it bombed on 2x after I had
a
> > good one.
> >
> > 2) tried DMA on/off
> > 3) tried auto-insert on/off
> >
> > 4) How come there is 2 Winaspi files, one in NERO and one in
> windows/system,
> > which one is it using and is this a problem?
> >
> > from log file:
> > Windows 98 4.10
> > WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=36864 bytes, created
> > 4/23/99 10:22:00 PM
> > ahead WinASPI: File 'C:\PROGRAM FILES\AHEAD\NERO\Wnaspi32.dll':
> > Ver=2.0.1.27, size=159811 bytes, created 5/14/01 9:24:10 AM
> > Nero Version: 5.5.3.5
> >
> > "anonymous" <nomail@nowhere.com> wrote in message
> > news:9kcpk3$sk4$1@news.creativelabs.com...
> > > It is my understanding that you should have received a sheet of paper
> with
> > > the test result of your RMA'ed drives.
> > > Was the original drive defective?
> > > There are individuals that monitor this newsgroup who would be glad to
> > give
> > > advice provided one gives them some particular information:
> > > make and model of motherboard
> > > make and model of all other peripheral devices in the system, be they
> PCI
> > > devices or other drives.
> > > The IDE configuration.
> > > Power rating of the power supply.
> > > The CD authoring software you have attempted to use.
> > > brand and type of media you are trying to burn,
> > > for example, Memorex, 700MB.
> > > The specific error messages that you received.
> > >
> > > For me, it is these details that may toggle my memory about something
to
> > > try, be it disabling DMA in both BIOS
> > > and windows, or to simply try the drive as secondary master by itself.
> > >
> > > Finally, do you have access to another system?
> > > If so, one can try the device in that system, to see if the problem
> > > persists.  If the device does work properly in another system, then
> > perhaps
> > > further research into the components that make up your system is
> > warranted.
> > >
> > > The email address listed is not active.
> > > "megabeat" <megabeat@hotmail.com> wrote in message
> > > news:9k60oe$3jd$1@news.creativelabs.com...
> > > >
> > > > From: megabeat <megabeat@hotmail.com>
> > > > CD RW8438E
> > > > Date: Wednesday, August 01, 2001 1:35 AM
> > > >
> > > > CD RW8438E
> > > >
> > > > Can you tell me why?
> > > >
> > > >      I had 1 Creative Model: RW8438E (its a CD Rewriter or at least
> > thats
> > > > what i thought). Never got it to work once. I complained 4 or 5
times
> > > until
> > > > i was released a RMA#. I returned the drive and was sent the SAME
> model
> > > > diffrent serial#. I had the same luck as the first time. I tried to
> get
> > a
> > > > diffrent model from Creative because I knew it would not work due to
> the
> > > > fact that there is no mention of the drive on the Creative web site.
> > when
> > > i
> > > > asked the tech support guy on the phone he said it was actually
> another
> > > > model (That sounded so dumb i didnt believe it) and it was
supported.
> > > Anyway
> > > > now i have the drive they sent via rma and im very angry. It has
never
> > > > worked once and i feel as tho' i was taken by the Creative company
for
> a
> > > > nice ride while they got rid of some overstocked crap drive they
dont
> > want
> > > > anything to do with. Im out of patience and out $120. I DO believe
> that
> > i
> > > > did my part when i stood at the checkout and paid for the drive,
then
> i
> > > was
> > > > very understanding when i was unable to get the RMA until the 5th
time
> i
> > > > spoke to tech support. The least creative could do is send me a
drive
> > that
> > > > works or can be supported with a certain amount of effort.
> > > >
> > > > Tell me:
> > > >
> > > >    Has creative spent my money yet? I bet it has. I have yet to make
a
> > > > recordable.That is so unfair. I spent more time working for the
mone,
> > > > working on the problem and talking to Creative techs than riting
cd's
> > > (which
> > > > is 0 time making cd's).  They should do the right thing and send me
a
> > > check
> > > > for the money I lost on this drive or A DIFFRENT MODEL so i can say
> "Yay
> > I
> > > > LOVE CREATIVE PRODUCTS".
> > > >
> > > > Ben
> > > >
> > > > sublevel@nycap.rr.com
> > > >
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
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From: "KayoticBlue" <nospamckay@iserv.net>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: CD RW8438E
Date: Tue, 14 Aug 2001 22:36:33 -0400
Organization: Creative Labs, Inc.
Lines: 189
Message-ID: <9lajr9$98o$1@news.creativelabs.com>
References: <9k60oe$3jd$1@news.creativelabs.com> <9kcpk3$sk4$1@news.creativelabs.com> <9kkir0$14o$1@news.creativelabs.com> <9kkite$15d$1@news.creativelabs.com>
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