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Article View: creative.products.cd.removable_storage
Article #44

Re: CD RW8438E

#44
From: Wes
Date: Wed, 15 Aug 2001 15:20
211 lines
7543 bytes
I am having the SAME ISSUE .
If if  find out how to  fix it i will Tell you .



"KayoticBlue" <nospamckay@iserv.net> wrote in message
news:9lajr9$98o$1@news.creativelabs.com...
> I have the cd rw8438e and cannot get it to recognize 80 min media.  74 min
> works "ok".  Any ideas?  There are people at work who run hardware a year
> and a half older that recognizes 80 min.  What's up with this thing?
>
> --
> "CK"
> "Ed" <drumline@mediaone.net> wrote in message
> news:9kkite$15d$1@news.creativelabs.com...
> > also I just did a clean install of Win 98 SE
> >
> > same problems!!
> >
> >
> > ed
> >
> >
> >
> > "Ed" <drumline@mediaone.net> wrote in message
> > news:9kkir0$14o$1@news.creativelabs.com...
> > > I am having mega problems with my 8438 alias 8432
> > >
> > > It worked beautifiul when I first got it in Jan but it is a piece of
> crap
> > > now.
> > >
> > > Problem list:
> > >
> > > 1) wouldn't see Cd-r's
> > >     was told by phone support to try 74min only because I had 80 min.
> > > didn't work I have tried different brands. (memorex 74 & 80, Imation
> > 80min)
> > >
> > > 2) Now Can't do CDRW's
> > >     upgraded to various Nero's ,now on release 7/31/01 5.5. No
different
> > > results. Did internet support with creative and was told to check 5
> files
> > > (Aspi stuff). They were ok. The CDRW can read and load like a normal
> > CD-ROM
> > > but that's all it does.
> > >
> > > Also have tried:
> > > 1) sent log file to Creative from NERO when it fails to write.
> > >
> > > Ex:
> > >     9:35:28 AM #27 mmc -1106 File Writer.cpp, Line 308
> > >  Power calibration error
> > >
> > > 7:51:54 AM #25 mmc 11264 File WriterStatus.cpp, Line 194
> > >  Command sequence error
> > >
> > > Only successful at 2x but bombs on 4x. Wait it bombed on 2x after I
had
> a
> > > good one.
> > >
> > > 2) tried DMA on/off
> > > 3) tried auto-insert on/off
> > >
> > > 4) How come there is 2 Winaspi files, one in NERO and one in
> > windows/system,
> > > which one is it using and is this a problem?
> > >
> > > from log file:
> > > Windows 98 4.10
> > > WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=36864 bytes,
created
> > > 4/23/99 10:22:00 PM
> > > ahead WinASPI: File 'C:\PROGRAM FILES\AHEAD\NERO\Wnaspi32.dll':
> > > Ver=2.0.1.27, size=159811 bytes, created 5/14/01 9:24:10 AM
> > > Nero Version: 5.5.3.5
> > >
> > > "anonymous" <nomail@nowhere.com> wrote in message
> > > news:9kcpk3$sk4$1@news.creativelabs.com...
> > > > It is my understanding that you should have received a sheet of
paper
> > with
> > > > the test result of your RMA'ed drives.
> > > > Was the original drive defective?
> > > > There are individuals that monitor this newsgroup who would be glad
to
> > > give
> > > > advice provided one gives them some particular information:
> > > > make and model of motherboard
> > > > make and model of all other peripheral devices in the system, be
they
> > PCI
> > > > devices or other drives.
> > > > The IDE configuration.
> > > > Power rating of the power supply.
> > > > The CD authoring software you have attempted to use.
> > > > brand and type of media you are trying to burn,
> > > > for example, Memorex, 700MB.
> > > > The specific error messages that you received.
> > > >
> > > > For me, it is these details that may toggle my memory about
something
> to
> > > > try, be it disabling DMA in both BIOS
> > > > and windows, or to simply try the drive as secondary master by
itself.
> > > >
> > > > Finally, do you have access to another system?
> > > > If so, one can try the device in that system, to see if the problem
> > > > persists.  If the device does work properly in another system, then
> > > perhaps
> > > > further research into the components that make up your system is
> > > warranted.
> > > >
> > > > The email address listed is not active.
> > > > "megabeat" <megabeat@hotmail.com> wrote in message
> > > > news:9k60oe$3jd$1@news.creativelabs.com...
> > > > >
> > > > > From: megabeat <megabeat@hotmail.com>
> > > > > CD RW8438E
> > > > > Date: Wednesday, August 01, 2001 1:35 AM
> > > > >
> > > > > CD RW8438E
> > > > >
> > > > > Can you tell me why?
> > > > >
> > > > >      I had 1 Creative Model: RW8438E (its a CD Rewriter or at
least
> > > thats
> > > > > what i thought). Never got it to work once. I complained 4 or 5
> times
> > > > until
> > > > > i was released a RMA#. I returned the drive and was sent the SAME
> > model
> > > > > diffrent serial#. I had the same luck as the first time. I tried
to
> > get
> > > a
> > > > > diffrent model from Creative because I knew it would not work due
to
> > the
> > > > > fact that there is no mention of the drive on the Creative web
site.
> > > when
> > > > i
> > > > > asked the tech support guy on the phone he said it was actually
> > another
> > > > > model (That sounded so dumb i didnt believe it) and it was
> supported.
> > > > Anyway
> > > > > now i have the drive they sent via rma and im very angry. It has
> never
> > > > > worked once and i feel as tho' i was taken by the Creative company
> for
> > a
> > > > > nice ride while they got rid of some overstocked crap drive they
> dont
> > > want
> > > > > anything to do with. Im out of patience and out $120. I DO believe
> > that
> > > i
> > > > > did my part when i stood at the checkout and paid for the drive,
> then
> > i
> > > > was
> > > > > very understanding when i was unable to get the RMA until the 5th
> time
> > i
> > > > > spoke to tech support. The least creative could do is send me a
> drive
> > > that
> > > > > works or can be supported with a certain amount of effort.
> > > > >
> > > > > Tell me:
> > > > >
> > > > >    Has creative spent my money yet? I bet it has. I have yet to
make
> a
> > > > > recordable.That is so unfair. I spent more time working for the
> mone,
> > > > > working on the problem and talking to Creative techs than riting
> cd's
> > > > (which
> > > > > is 0 time making cd's).  They should do the right thing and send
me
> a
> > > > check
> > > > > for the money I lost on this drive or A DIFFRENT MODEL so i can
say
> > "Yay
> > > I
> > > > > LOVE CREATIVE PRODUCTS".
> > > > >
> > > > > Ben
> > > > >
> > > > > sublevel@nycap.rr.com
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
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From: "Wes" <Finallevel@ccountry.net>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: CD RW8438E
Date: Wed, 15 Aug 2001 08:20:04 -0700
Organization: Creative Labs, Inc.
Lines: 213
Message-ID: <9lbv66$75$1@news.creativelabs.com>
References: <9k60oe$3jd$1@news.creativelabs.com> <9kcpk3$sk4$1@news.creativelabs.com> <9kkir0$14o$1@news.creativelabs.com> <9kkite$15d$1@news.creativelabs.com> <9lajr9$98o$1@news.creativelabs.com>
Reply-To: "Wes" <Cheve454@excite.com>
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