🚀 go-pugleaf

Ed, if you got a power calibration error, then your drive is toast as a CDR,
but you have an expensive CDROM on your hands.  Get hold of their tech
support, which is almost non-existent, and get a RMA # to return the thing.
I had the same problem with my first drive and they warranteed it.  The
second drive isn't much better, so don't get your hopes up too high.  I can
burn files from my computer some of the time on certain disks, but can't do
cd to cd, or mp3 to cd.

Goodluck

"Ed" <drumline@mediaone.net> wrote in message
news:9kkir0$14o$1@news.creativelabs.com...
> I am having mega problems with my 8438 alias 8432
>
> It worked beautifiul when I first got it in Jan but it is a piece of crap
> now.
>
> Problem list:
>
> 1) wouldn't see Cd-r's
>     was told by phone support to try 74min only because I had 80 min.
> didn't work I have tried different brands. (memorex 74 & 80, Imation
80min)
>
> 2) Now Can't do CDRW's
>     upgraded to various Nero's ,now on release 7/31/01 5.5. No different
> results. Did internet support with creative and was told to check 5 files
> (Aspi stuff). They were ok. The CDRW can read and load like a normal
CD-ROM
> but that's all it does.
>
> Also have tried:
> 1) sent log file to Creative from NERO when it fails to write.
>
> Ex:
>     9:35:28 AM #27 mmc -1106 File Writer.cpp, Line 308
>  Power calibration error
>
> 7:51:54 AM #25 mmc 11264 File WriterStatus.cpp, Line 194
>  Command sequence error
>
> Only successful at 2x but bombs on 4x. Wait it bombed on 2x after I had a
> good one.
>
> 2) tried DMA on/off
> 3) tried auto-insert on/off
>
> 4) How come there is 2 Winaspi files, one in NERO and one in
windows/system,
> which one is it using and is this a problem?
>
> from log file:
> Windows 98 4.10
> WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=36864 bytes, created
> 4/23/99 10:22:00 PM
> ahead WinASPI: File 'C:\PROGRAM FILES\AHEAD\NERO\Wnaspi32.dll':
> Ver=2.0.1.27, size=159811 bytes, created 5/14/01 9:24:10 AM
> Nero Version: 5.5.3.5
>
> "anonymous" <nomail@nowhere.com> wrote in message
> news:9kcpk3$sk4$1@news.creativelabs.com...
> > It is my understanding that you should have received a sheet of paper
with
> > the test result of your RMA'ed drives.
> > Was the original drive defective?
> > There are individuals that monitor this newsgroup who would be glad to
> give
> > advice provided one gives them some particular information:
> > make and model of motherboard
> > make and model of all other peripheral devices in the system, be they
PCI
> > devices or other drives.
> > The IDE configuration.
> > Power rating of the power supply.
> > The CD authoring software you have attempted to use.
> > brand and type of media you are trying to burn,
> > for example, Memorex, 700MB.
> > The specific error messages that you received.
> >
> > For me, it is these details that may toggle my memory about something to
> > try, be it disabling DMA in both BIOS
> > and windows, or to simply try the drive as secondary master by itself.
> >
> > Finally, do you have access to another system?
> > If so, one can try the device in that system, to see if the problem
> > persists.  If the device does work properly in another system, then
> perhaps
> > further research into the components that make up your system is
> warranted.
> >
> > The email address listed is not active.
> > "megabeat" <megabeat@hotmail.com> wrote in message
> > news:9k60oe$3jd$1@news.creativelabs.com...
> > >
> > > From: megabeat <megabeat@hotmail.com>
> > > CD RW8438E
> > > Date: Wednesday, August 01, 2001 1:35 AM
> > >
> > > CD RW8438E
> > >
> > > Can you tell me why?
> > >
> > >      I had 1 Creative Model: RW8438E (its a CD Rewriter or at least
> thats
> > > what i thought). Never got it to work once. I complained 4 or 5 times
> > until
> > > i was released a RMA#. I returned the drive and was sent the SAME
model
> > > diffrent serial#. I had the same luck as the first time. I tried to
get
> a
> > > diffrent model from Creative because I knew it would not work due to
the
> > > fact that there is no mention of the drive on the Creative web site.
> when
> > i
> > > asked the tech support guy on the phone he said it was actually
another
> > > model (That sounded so dumb i didnt believe it) and it was supported.
> > Anyway
> > > now i have the drive they sent via rma and im very angry. It has never
> > > worked once and i feel as tho' i was taken by the Creative company for
a
> > > nice ride while they got rid of some overstocked crap drive they dont
> want
> > > anything to do with. Im out of patience and out $120. I DO believe
that
> i
> > > did my part when i stood at the checkout and paid for the drive, then
i
> > was
> > > very understanding when i was unable to get the RMA until the 5th time
i
> > > spoke to tech support. The least creative could do is send me a drive
> that
> > > works or can be supported with a certain amount of effort.
> > >
> > > Tell me:
> > >
> > >    Has creative spent my money yet? I bet it has. I have yet to make a
> > > recordable.That is so unfair. I spent more time working for the mone,
> > > working on the problem and talking to Creative techs than riting cd's
> > (which
> > > is 0 time making cd's).  They should do the right thing and send me a
> > check
> > > for the money I lost on this drive or A DIFFRENT MODEL so i can say
"Yay
> I
> > > LOVE CREATIVE PRODUCTS".
> > >
> > > Ben
> > >
> > > sublevel@nycap.rr.com
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>
>