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Article View: creative.products.cd.removable_storage
Article #55

Re: CD-RW Blaster-8432 not recognizable for 8438?? HELP!!

#55
From: Ken Collins
Date: Wed, 27 Jun 2001 02:10
86 lines
4002 bytes
Thanks for the advice.  Not sure I will want another Creative CD-RW drive.
What are some good cd-rw drives on the market? In town I only have access to
Circuit City and CompuForce when it comes to buying computer components.
May have to get on on-line.  Please if you know of some or a few cd-rw
drives that are good, let me know.  Thanks again everyone.

Bryan
P.S>What price range should i look in for a good/great cd writer??
"Charles Wintle" <cwintle@sympatico.ca> wrote in message
news:3B393A84.71E6BC97@sympatico.ca...
> Yes I think there is a 1 year warranty on the drive although you may need
an RMA
> to return the drive. My suggestion for you: Create a huge fuss about how
lousy
> this drive was and demand as a replacement a 121032 drive. They may send
you an
> upgraded drive instead.
>
> Travis Howerton wrote:
>
> > agree!
> >
> > If you can return it. Do it.
> >
> > If you can't, then when you replace it, don't get a Creative burner!
> >
> > "Peter van der Goes" <pvdg@worldnet.att.net> wrote in message
> > news:9h7qq5$lnf$1@news.creativelabs.com...
> > > Not a screwup for Creative in terms of substituting a cheap Samsung
drive
> > > (8438E) for the original Plextor (8432E) in terms of corporate bottom
line
> > > (short term). Major screwup for Creative in terms of customer
relations
> > and
> > > word-of-mouth advertising. In case it isn't obvious, Creative offers
*no*
> > > support for the cheap substitute drives. The only firmware update is
for
> > the
> > > 8432E *only*. Owners of cheap substititute drives sold in the same box
> > > (8433E, 8435E, 8438E and 8439E) need not apply.
> > > I afraid the biggest screwup was you buying the Creative product. If
you
> > are
> > > still under warranty and can prove it, try getting them to RMA the
drive.
> > > Good luck.
> > >
> > > "Ken Collins" <kcollins@sc.rr.com> wrote in message
> > > news:9h6qvo$civ$1@news.creativelabs.com...
> > > > I have a CD-RW Creative Blaster 8432 that when checked in the
system's
> > > > manager is recognized as product 8438e.  I have been burning cds
with no
> > > > problems for about 6 months...flawlessly.  Now, all of a sudden I
can't
> > > copy
> > > > cds or play cds without getting some high pitch/scratch like sound
in
> > the
> > > > background.
> > > >
> > > > I went to the Creative website and looked for an update and the only
> > > update
> > > > on the site was the Firm Ware update, but when I tried to install it
> > (the
> > > > updated file) I got an error saying 8432e not recognized or
something
> > like
> > > > that.  Can someone help me out with this problem?  I hate to contact
> > tech
> > > > support because it is long distance.  I used to like Creative but
they
> > > make
> > > > things so difficult to find help.  I then ran a search on the Model
> > number
> > > > MK4214 and there were no results.  Was this model a major screwup or
> > > what??
> > > >
> > > > Bryan
> > > >
> > > >
> > >
> > >
>
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From: "Ken Collins" <kcollins@sc.rr.com>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: CD-RW Blaster-8432 not recognizable for 8438?? HELP!!
Date: Tue, 26 Jun 2001 22:10:59 -0400
Organization: Creative Labs, Inc.
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