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Article View: creative.products.cd.removable_storage
Article #59

Re: CD-RW Blaster-8432 not recognizable for 8438?? HELP!!

#59
From: Peter van der Goes
Date: Wed, 27 Jun 2001 11:02
85 lines
3800 bytes
One year, I believe.
Good luck!

"Ken Collins" <kcollins@sc.rr.com> wrote in message
news:9h975p$69p$1@news.creativelabs.com...
> Thanks Peter, Paul, and Travis for your knowledge, time,a nd advice.  I
just
> found my receipt and I bought the drive in January of this year.  Do any
of
> you know what kind of Warranty this cd-rw drive has on it?  Hope it is a
one
> year warranty.  Again, thanks for you help.  Hoping to hear the right
answer
> on the above question.  Have a great night.
>
> Bryan
> "Paul" <prdavies@btinternet.com> wrote in message
> news:9h886v$pm6$1@news.creativelabs.com...
> > I will sceond what peter has just said, as i am also a shitty 8432e
owner
> :(
> > "Peter van der Goes" <pvdg@worldnet.att.net> wrote in message
> > news:9h7qq5$lnf$1@news.creativelabs.com...
> > > Not a screwup for Creative in terms of substituting a cheap Samsung
> drive
> > > (8438E) for the original Plextor (8432E) in terms of corporate bottom
> line
> > > (short term). Major screwup for Creative in terms of customer
relations
> > and
> > > word-of-mouth advertising. In case it isn't obvious, Creative offers
> *no*
> > > support for the cheap substitute drives. The only firmware update is
for
> > the
> > > 8432E *only*. Owners of cheap substititute drives sold in the same box
> > > (8433E, 8435E, 8438E and 8439E) need not apply.
> > > I afraid the biggest screwup was you buying the Creative product. If
you
> > are
> > > still under warranty and can prove it, try getting them to RMA the
> drive.
> > > Good luck.
> > >
> > > "Ken Collins" <kcollins@sc.rr.com> wrote in message
> > > news:9h6qvo$civ$1@news.creativelabs.com...
> > > > I have a CD-RW Creative Blaster 8432 that when checked in the
system's
> > > > manager is recognized as product 8438e.  I have been burning cds
with
> no
> > > > problems for about 6 months...flawlessly.  Now, all of a sudden I
> can't
> > > copy
> > > > cds or play cds without getting some high pitch/scratch like sound
in
> > the
> > > > background.
> > > >
> > > > I went to the Creative website and looked for an update and the only
> > > update
> > > > on the site was the Firm Ware update, but when I tried to install it
> > (the
> > > > updated file) I got an error saying 8432e not recognized or
something
> > like
> > > > that.  Can someone help me out with this problem?  I hate to contact
> > tech
> > > > support because it is long distance.  I used to like Creative but
they
> > > make
> > > > things so difficult to find help.  I then ran a search on the Model
> > number
> > > > MK4214 and there were no results.  Was this model a major screwup or
> > > what??
> > > >
> > > > Bryan
> > > >
> > > >
> > >
> > >
> >
> >
>
>
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From: "Peter van der Goes" <pvdg@worldnet.att.net>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: CD-RW Blaster-8432 not recognizable for 8438?? HELP!!
Date: Wed, 27 Jun 2001 06:02:39 -0500
Organization: Creative Labs, Inc.
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References: <9h6qvo$civ$1@news.creativelabs.com> <9h7qq5$lnf$1@news.creativelabs.com> <9h886v$pm6$1@news.creativelabs.com> <9h975p$69p$1@news.creativelabs.com>
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