🚀 go-pugleaf

"Jason Herndon" <jch4983@bellsouth.net> wrote in
news:1gCa7.9546$jL6.870347@e3500-atl1.usenetserver.com: 

> My warranty is 1-1/2 years past and my drive just stopped burning. 
> Well, not exactly, it will burn for 48 seconds on a CD-RW and will
> erase a CD-RW, but other than that?  Nadda...  Anybody got any
> suggestions?  Everything else works perfectly without a hitch, but
> trying to burn freezes the computer, locks the CD tray, and give me a
> pain in the butt...  Write back...
> 
> 
> 
> 

I had the same thing happen to mine. I managed to get it replaced but with 
a 8438E. The replacement is a piece of garbage. I contacted Customer
Service which is almost impossible to do and of course got the run around. 
My suggestion is to tell everyone about the junk they retail and to just 
quit buying their inferior products. Sorry once bitten twice shy.

"Jason Herndon" <jch4983@bellsouth.net> wrote in message
news:1gCa7.9546$jL6.870347@e3500-atl1.usenetserver.com...
> My warranty is 1-1/2 years past and my drive just stopped burning.  Well,
> not exactly, it will burn for 48 seconds on a CD-RW and will erase a
CD-RW,
> but other than that?  Nadda...  Anybody got any suggestions?  Everything
> else works perfectly without a hitch, but trying to burn freezes the
> computer, locks the CD tray, and give me a pain in the butt...  Write
> back...
>
>
>

Welcome to the club I'm not j/k
It seems that Creative  builds a junk or POS when it come to RWs
I have a 4224 that will only burn CDRs
My problem is the same as yours my PC locks ups
here's the skinny
P.S. Rest assured that WILL never buy anything from Creative besides a
soundcard again,And I might not buy that!!!!

>Well
>  I really hate to say this but NONE of these steps helped not 1.
>Any other ideas?
>thanx
>J.
>
>
> >
> > >Date: 3/19/01 9:29:03 PM
> >
> > >Sound Card: SB Live!
> > >CD/DVD: Creative CD-RW 4224 drive
> > >Date of Purchase: 6-30-99
> > >Misc Settings: IDE 1 primary
> > >OS: win 98se
> > >CPU: 366 celeron
> > >BIOS: award, 2.55
> > >
> > >abCD no longer works right, when I format a cd-rw
> > >for packet writing, the CD becomes totaly useless.
> > >My computer will not reconize the CD at all. The
> > >CD just spins over and over as if it is looking
> > >for the beginning of the CD.
> > >
> > >Nero works fine so the read,write heads are
> > >funtioning correctly.
> > >Nero also will not reconize the cd-rw that have
> > >been previously formated for packet writing .
> > >
> > >I thought maybe I had some defective disks, but
> > >that not the case either. I bought a new pack of
> > >sony cd-rws, after a formated 1 for packet
> > >writing useing abCD it not longer is reconized by
> > >my pc either
> > >
> > >Thanx
> > >J.
> >
> >
> >
> >
> >
> >                      Please make sure that you have all the Bios updates
> > and Chipset patches
> > available from your motherboard manufacturer, especially any Bus
Mastering
>IDE
> > driver update.
> >
> >              We have seen that IDE CD-R/CD-RW drives function best if
they
> > are the only
> > drive on the Secondary IDE port set as Master. I would try slaving any
> > other cdrom
> > drive to the hard drive on the Primary IDE port.
> >
> >              We should make sure that there is no conflicting
information
> > in Safe Mode
> > and that no DOS level drivers are interfering by:
> >
> > 1. Restart the computer.
> > 2. As the computer is booting up repeatedly press the 'F8' key before
the
> >              Windows 98 splash screen appears.
> > 3. On the 'Windows 98 Startup Menu' this brings up, please select option
>3.
> > 4. Click 'OK' on the message that you are now running in Safe Mode.
> > 5. Go to the Control Panel.
> > 6. Double click the 'System' icon.
> > 7. Select the Device Manager tab.
> > 8. Expand the CDROM category.
> > 9. Remove each entry in the CDROM category.
> > 10. Expand the CDROM Controllers category.
> > 11. Remove each entry in the CDROM Controllers category.
> > 12. Close the Device Manager.
> > 13. Go to the Start button on the task bar.
> > 14. Select 'Run'.
> > 15. Backspace over what is currently in the 'Open' box.
> > 16. Type: SYSEDIT
> > 17. Click 'OK'.
> > 18. In the AUTOXEC.BAT file place REM ** in front of each line that
>contains
> >              MSCDEX.EXE
> > 19. Go to 'File', and select 'Save'.
> > 20. Click on the Window labeled C:\CONFIG.SYS.
> > 21. Place REM ** at the beginning of any line that contains SBIDE.SYS or
>that
> > appears to be for a CDROM driver.
> > 22. Go to 'File', and select 'Save'.
> > 23. Restart the computer.
> >
> >              There may be an option for DMA under the 'Settings' tab in
>the
> > entry for
> > the drive in the Device Manager, toggle this setting. You can get to
that
>by:
> >
> > 1. Go to the Control Panel.
> > 2. Double click the 'System' icon.
> > 3. Select the Device Manager tab.
> > 4. Expand the CDROM category.
> > 5. Double click on the entry for the drive.
> > 6. Select the Settings tab.
> > 7. If there is a check box for DMA, uncheck it if it is checked, and
check
> > it if not.
> >
> >              Please make sure that the ASPI Layer is the correct version
>by:
> >
> > 1. Go to the Start button on the task bar, select Find.
> > 2. Then in 'Files or Folders...' search for the file APIX.VXD.
> > 3. Right click on the file and select Properties.
> > 4. Note the modified time.
> > 5. Repeat steps 2 through 4 for the files WNASPI32.DLL and WINASPI.DLL.
> >
> >              If these times are not 7:01, 8:01 or 10:22 then these files
> > need to be
> > re-extracted from your Windows98 installation disk. You can use the
>Windows98
> > System File Checker utility to do this by:
> >
> > 1. Go to the Start button on the task bar, select Run.
> > 2. Where it says 'Open' backspace over the current listing.
> > 3. Type: SFC.
> > 4. Click on OK.
> > 5. Select the option 'Extract one file from installation disk'.
> > 6. Type: APIX.VXD.
> > 7. Click on the Start button.
> > 8. Make sure that the source path is looking to the Windows98
installation
>CD.
> > 9. Click on OK.
> > 10. Repeat steps 5 through 9 for the files WINASPI.DLL and WNASPI32.DLL.
> >
> >              Also try turning off all the background programs that are
> > loading, especially
> > any anti-virus or crash protection software. The easiest way to do this
>is:
> >
> > 1. Click on the Start button on the task bar.
> > 2. Select Run.
> > 3. Backspace over what currently is listed in the Open box.
> > 4. Type: MSCONFIG
> > 5. Click 'Ok'.
> > 6. Click on Selective Startup.
> > 7. Uncheck each of the boxes this highlighted.
> > 8. Click 'Ok'.
> > 9. Restart the computer when prompted.
> >
> >              If it can successfully format and write to a CD-RW disk
this
> > way then we are
> > experiencing a software conflict, you can add back in each of those
> > checkboxes one at
> > a time to narrow down where the conflict is.
> >
> >              There are updates to both the Nero Burning ROM and the
Prassi
> > abCD software
> > packages. The latest update to the Nero Burning ROM software is version
> > 5.0.4.4, this
> > is available from www.ahead.de/en. The latest update to the Prassi abCD
> > software is
> > version 1.5.169, this is available from www.prassi.com.
> >
> >




 J.

         An out of warranty RMA can be arranged to repair this drive. There
is a $20
fee for each out of warranty item, this fee is applied to the cost of the
repairs. If the
repair costs would exceed the initial fee then the RMA department would
contact
you to get your authorization to finance the remainder or to return the
drive to you.
If you would like to pursue the out of warranty RMA please send me the
serial
number from the top of the drive.


Please include all previous correspondence when replying to this message!
---------------------------------------------------------
Michael D. Posey
Creative Labs Technical Support
http://www.creativehelp.com
Tech Support: 405-742-6655                          http://www.creative.com
news://news.creativelabs.com http://www.soundblaster.com
Visit http://www.nomadworld.com to learn more about the NOMAD Jukebox

Take the burner out and give it a hit...not to hard...then put it back in..I
am not kidding..mine stopped burning and rewriting, after I checked power
and cables, I took it out and gave it a thud , reconnected it and ...off to
the races.....not recommended if you are really mad at it.......
Jason Herndon <jch4983@bellsouth.net> wrote in message
news:1gCa7.9546$jL6.870347@e3500-atl1.usenetserver.com...
> My warranty is 1-1/2 years past and my drive just stopped burning.  Well,
> not exactly, it will burn for 48 seconds on a CD-RW and will erase a
CD-RW,
> but other than that?  Nadda...  Anybody got any suggestions?  Everything
> else works perfectly without a hitch, but trying to burn freezes the
> computer, locks the CD tray, and give me a pain in the butt...  Write
> back...
>
>
>