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Article #194

zen xtra is detected as usb mass storage device

#194
From: UncleBuckle
Date: Tue, 27 Feb 2007 23:15
19 lines
1538 bytes
I have a zen xtra 30 GB.

Every time I attach my player to my Windows XP Computer it appears to 
connects as a usb mass storage device (in device manager).  Not as a Windows 
Portable Device as shown in the creative.com knowledge base.



When the player boots, it reports a firmware problem and goes into rescue 
mode.



When I try to Reload OS from the rescue menu, the firmware program 
ZenXtra_PCFW_LA_1_20_08.exe does not see the device connected when the 
player instructs me to "Start the firmware update now" .

Any help would be appreciated.
UB
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From: "UncleBuckle" <unclebuckle@whatmeworry.net>
Newsgroups: creative.products.nomad
Subject: zen xtra is detected as usb mass storage device
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