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Support Technician (Full time, Part Time)

Front Range Internet, Inc.
Fort Collins, Colorado
http://www.frii.net

Job Description

An entry-level position in the Technical Support Department of FRII is
now available.

Provide technical support to Front Range Internet's customer base.
Tasks associated with this position include new customer software
configuration, and troubleshooting problems related to
software/hardware.


Requirements for the position are:

* Ability to work well in a team environment
* Good customer interaction skills
* Attention to detail
* Strong troubleshooting/problem-solving skills

Experience in the following are a plus:

* Configuring TCP/IP settings
* Configuring Web, Email, News, FTP, and other client Software
* Trouble-shooting Dial-up (56k & ISDN), DSL, and other types of
connections
* Windows 95/98, Windows NT, MacOS 7.1 - MacOS 8.x
* Standard Internet connection software (PPP/SLIP, TCP/IP)


Front Range Internet provides an excellent work environment for an
easy-going team-member who can provide a strong professional
customer-service presence. An ability to learn new concepts quickly and
a strong attention to detail are required.

Please email, fax, or mail your resume to:
email:    jennb@frii.com
fax:        Attn: Jennifer Buchfink 224-3883
mail:        Attn:  Jennifer Buchfink, FRII, 213 Linden St. Ste. 200,
Fort Collins, CO 80524