🚀 go-pugleaf

University of Colorado at Boulder
Department of Computer Science
ECOT 717 Engineering Center
Campus Box 430
Boulder, Colorado 803090430
(303) 4927514, FAX: (303) 4922844

CS COLLOQUIUM
Everyday Technology: Sociotechnical Perspectives on Design, Deployment, 
Adoption and Use
Leysia Palen
University of Colorado, Boulder
Thursday, April 25, 2002
3:30  4:30 PM
Engineering Center Classroom 265

Refreshments will be served afterwards in ECOT 832



Now that computational tools are within reach of many types of users for 
use in everyday settings, technologists must wrangle with increasingly 
difficult issues of design and deployment. The creation of technologies 
that effectively support the activities of real users requires more than 
novel innovation. Rather, the path from development to effective use is a 
complex, socio-technical process that requires an understanding of target 
users, an appreciation for how even small design choices can significantly 
affect use, and strategy for dealing with what are often difficult 
deployment and adoption issues. In this talk, I will present analyses of 
user studies that reflect and demonstrate the usefulness of this 
socio-technical perspective for three technology domains. I will briefly 
review my research on enterprise calendaring and text chat, and then focus 
in-depth on wireless telephony. Taking a technology-as-system analytical 
approach, I offer a framework for extending the scope of wireless 
"usability" beyond the traditional hardware and software concerns to 
include the less visible factors of network service and business policy.


Host:  Clayton Lewis
------------------------------
http://www.cs.colorado.edu/department/events/colloquia/colloquia.html

Sign Language Interpreters Available Upon Request.  Please contact 
Stephanie Morris, Department of
Computer Science, Engineering  ECOT 722, 303-492-6101, at least five days 
prior to the colloquium.

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