Article View: dal.general
Article #335looking for an opinion
From: Eric
Date: Wed, 29 Oct 1997 00:00
Date: Wed, 29 Oct 1997 00:00
60 lines
2770 bytes
2770 bytes
I am posting this to get some opinions about how an ISP can advertise as unlimited access and then after you singe up for 3 month send you an e-mail and say that you are using the service too much ? please let me know how you feel. Thanks Eric Dear customer, This is a friendly notice concerning your account usage. Due to the number of account holders who are exceeding normal dialup usage we have implemented a new "Fair Use" policy. This new policy only affects about 5% or less of the total number of subscribers to Digital Highway. To review this policy, please go to http://home.dhc.net/terms.htm Your account has been flagged as part of the 5% due to the recent unfair/high usage of your dialup account. Specifically, you have recently exceeded normal dialup usage as outlined in our Acceptable Usage Guidelines, item number 1, titled "Fair Use". Starting November 1st 1997 we will strictly enforce these guidelines without any exception. This will affect all dialup accounts (except SuperMax accounts) including yearly subscribers. Starting in the month of November, if you exceed normal usage within a 1 month period then your account will be given low priority during that month. Once the month of the infraction has passed then you will start fresh with the start of the new month. Low priority means that you will be denied access during peak times or denied access at all times depending on the amount of unfair usage. There are many reasons that people exceed normal dialup usage. To learn what are the most common causes of excess dialup usage and how to prevent it, please go to http://home.dhc.net/support/CauseExcess If you feel that you must maintain a high level of dialup usage then you may want to consider our SuperMax dialup account. The SuperMax dialup account is not subject to the "Fair Use" clause. For more information regarding our SuperMax account, please go to http://home.dhc.net/services/dialup.htm#SuperMax You may check your online usage at any time by going to http://home.dhc.net/checkusage.htm Thank You, Management Digital Highway -- LoNg LiVe ThE MaC StressBoy keasling@dhc.net
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10d563,b36eb332f759cb00,start X-Google-Attributes: gid10d563,public X-Google-Thread: fa6e6,b36eb332f759cb00,start X-Google-Attributes: gidfa6e6,public X-Google-Thread: 105b91,b36eb332f759cb00,start X-Google-Attributes: gid105b91,public From: "Eric" <keasling@dch.net> Subject: looking for an opinion Date: 1997/10/29 Message-ID: <01bce476$38136400$6fa937cf@eric> X-Deja-AN: 285789669 Reply-To: "Eric" <keasling@dhc.net> Distribution: dfw Organization: Eric Newsgroups: dal.general,dal.test,dfw.forsale