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Article #335

looking for an opinion

#335
From: Eric
Date: Wed, 29 Oct 1997 00:00
60 lines
2770 bytes
I am posting this to get some opinions about how an ISP can advertise as
unlimited access and then after you singe up for 3 month send you an e-mail
and say that you are using the service too much ?
please let me know how you feel. 
Thanks Eric




Dear customer,

This is a friendly notice concerning your account usage. Due to the number
of account holders who are exceeding normal dialup usage we have
implemented
a new "Fair Use" policy. This new policy only affects about 5% or less of
the total number of subscribers to Digital Highway. To review this policy,
please go to http://home.dhc.net/terms.htm

Your account has been flagged as part of the 5% due to the recent
unfair/high usage of your dialup account. Specifically, you have recently
exceeded normal dialup usage as outlined in our Acceptable Usage
Guidelines,
item number 1, titled "Fair Use". Starting November 1st 1997 we will
strictly enforce these guidelines without any exception. This will affect
all dialup accounts (except SuperMax accounts) including yearly
subscribers.

Starting in the month of November, if you exceed normal usage within a 1
month period then your account will be given low priority during that
month.
Once the month of the infraction has passed then you will start fresh with
the start of the new month. Low priority means that you will be denied
access during peak times or denied access at all times depending on the
amount of unfair usage.

There are many reasons that people exceed normal dialup usage. To learn
what
are the most common causes of excess dialup usage and how to prevent it,
please go to http://home.dhc.net/support/CauseExcess

If you feel that you must maintain a high level of dialup usage then you
may
want to consider our SuperMax dialup account. The SuperMax dialup account
is
not subject to the "Fair Use" clause. For more information regarding our
SuperMax account, please go to
http://home.dhc.net/services/dialup.htm#SuperMax

You may check your online usage at any time by going to
http://home.dhc.net/checkusage.htm

Thank You,
Management
Digital Highway

-- 
LoNg LiVe ThE MaC
StressBoy
keasling@dhc.net
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From: "Eric" <keasling@dch.net>
Subject: looking for an opinion
Date: 1997/10/29
Message-ID: <01bce476$38136400$6fa937cf@eric>
X-Deja-AN: 285789669
Reply-To: "Eric" <keasling@dhc.net>
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Newsgroups: dal.general,dal.test,dfw.forsale