🚀 go-pugleaf

Just because they don't want to add equipment to keep up with demand and
customer base doesn't mean they ought to take it out on their customers.
Looks like they want to cherry pick low usage customers.
-- 
George Shepherd

Eric <keasling@dch.net> wrote in article
<01bce476$38136400$6fa937cf@eric>...
> I am posting this to get some opinions about how an ISP can advertise as
> unlimited access and then after you singe up for 3 month send you an
e-mail
> and say that you are using the service too much ?
> please let me know how you feel. 
> Thanks Eric
> 
> 
> 
> 
> Dear customer,
> 
> This is a friendly notice concerning your account usage. Due to the
number
> of account holders who are exceeding normal dialup usage we have
> implemented
> a new "Fair Use" policy. This new policy only affects about 5% or less of
> the total number of subscribers to Digital Highway. To review this
policy,
> please go to http://home.dhc.net/terms.htm
> 
> Your account has been flagged as part of the 5% due to the recent
> unfair/high usage of your dialup account. Specifically, you have recently
> exceeded normal dialup usage as outlined in our Acceptable Usage
> Guidelines,
> item number 1, titled "Fair Use". Starting November 1st 1997 we will
> strictly enforce these guidelines without any exception. This will affect
> all dialup accounts (except SuperMax accounts) including yearly
> subscribers.
> 
> Starting in the month of November, if you exceed normal usage within a 1
> month period then your account will be given low priority during that
> month.
> Once the month of the infraction has passed then you will start fresh
with
> the start of the new month. Low priority means that you will be denied
> access during peak times or denied access at all times depending on the
> amount of unfair usage.
> 
> There are many reasons that people exceed normal dialup usage. To learn
> what
> are the most common causes of excess dialup usage and how to prevent it,
> please go to http://home.dhc.net/support/CauseExcess
> 
> If you feel that you must maintain a high level of dialup usage then you
> may
> want to consider our SuperMax dialup account. The SuperMax dialup account
> is
> not subject to the "Fair Use" clause. For more information regarding our
> SuperMax account, please go to
> http://home.dhc.net/services/dialup.htm#SuperMax
> 
> You may check your online usage at any time by going to
> http://home.dhc.net/checkusage.htm
> 
> Thank You,
> Management
> Digital Highway
> 
> -- 
> LoNg LiVe ThE MaC
> StressBoy
> keasling@dhc.net
>