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Article #19493

Re: Rio Grande/Bethesda lousy service!

#19493
From: Tim Snyder
Date: Mon, 15 Aug 1994 06:23
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In article <14AUG199423460331@stdvax.gsfc.nasa.gov> peipyy@stdvax.gsfc.nasa.gov (PETER YASUDA) writes:
>In article <32gg48$7f6@cronkite.seas.gwu.edu>, dlapoint@unix1 (David Lapoint) writes...
>..
>> 
>>The Cactus Cantina is one of the few places to be placed on my "never go
>>back" list.  After my GF and I moved here three years ago from Texas we
>>were both pleased to find the Cactus Cantina because it we both love
>>Tex-Mex and it did a nice and respectable menu. (Plus it's within walking
>>distance.) However with further frequent visits our regard for CC fell
>>and our visits became less often.  The service and food became more and
>[complaints about food & service deleted]
>
>For anyone interested, maybe you should try it for yourself. I was 
>there last month for dinner and it was fine. I really like the place,
>but I don't go very often (like I've been there two other times at
>most) so maybe I've just been lucky. Guess I'll find out, since I
>plan to to get there more often.
>
>pyy

I'm with Dave on this one.  I had the worst-service dining experience 
of my life there about six weeks ago.  It was one disaster after another,
from being seated in a smoking section when asked for non-smoking,
to not being asked about drinks or being given water or menus before 
the waitress came for food orders, to having to go back to the hostess 
station to be moved into non-smoking, to being chewed out there for not 
being clear about our desires upon arrival, to receiving the wrong order, 
to asking for but never receiving any utensils, to nobody ever coming to 
move us out of the smoking section, to getting up and moving to the bar 
to get out of the smoke, to asking for the manager two times and having her
never come to the see us.

I was stunned!  I finally got up again (for the fourth time in our
yet-to-be-started "meal") to go talk to the manager.  She was perched
in Cantina center, looking real official with the walkie-talkie system.
I told her the whole story, and she told me, "Well, you know, we didn't
expect the rain, and we had to move a lot of tables inside, you know..."

I asked her why she never came to our table.  "I'm sorry, I didn't know.
And we're really busy, too."

I laughed, and pointed out to her how amazing it was that we received 
none of even the most basic services, from seating to food to utensils
to manager, yet here she was, along with her staff, wearing this amazing 
high-tech walkie-talkin' headgear!

Sad, sad, sad "restaurant."  By the way, the food was scarygross, cold, 
and flavor-free.

Why go to Cactus Cantina when DC's best Tex 'n Mex restaurant, Guapo's
(with the best margarita _by far_!) is just a few blocks up the road?
Yummin'!

Enjoy,
 Tim
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Newsgroups: dc.dining
Subject: Re: Rio Grande/Bethesda lousy service!
Message-ID: <1994Aug15.012303.11906@guvax>
From: tim@cs.cosc.georgetown.edu (Tim Snyder)
Date: 15 Aug 94 01:23:02 -0500
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