Article View: dc.dining
Article #19572Re: WAITSTAFF, TREATMENT OF
From: none Rich Phyllisman
Date: Mon, 08 Aug 1994 13:28
Date: Mon, 08 Aug 1994 13:28
43 lines
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3490 bytes
> An old adage goes: watch your date's treatment of a waiter/waitress closely > because, after a while, that's how they're going to treat you. 8-O > Gosh, I've certainly started something here, didn't I? Well I asked for it. At least there is some energy in the dc.dining newsgroup after all. I will say this: based on people's detailed descriptions of their 0% - 20% scale, it's obvious who has waited tables and who hasn't. I also have to laugh at how DC diners seem to base quality of service on how many refills they get for their ice tea. How many new postings do we need to describe "cheap" in a 100 words or less? Eddy Rice, you are the most pathetic of them all. I am convinced you have never waited tables in your life and am sure you are HELL to wait on regardless of what you say of yourself, kiddies, and darling wife. No one in their right might will defend a lousy waiter. Nor is any blatant rudeness to a customer acceptable under any circumstances. However, since most of you have written pages and pages of diatribes against "bad service" and said very little, if anything, about good service, I am sure you are what most waiters write off as lost causes (i.e. people who will look for anything to complain about, so they can find a convenient excuse for their cheapness and bad attitude). On the question of iced tea: Most restaurant managers tell their waiters not to refill coffee or iced tea more than once. Nevertheless, since most waiters are nice, they usually will refill coffee or iced tea as many times as necessary to keep a customer happy. Cheap customers such as the likes of Eddy et al. seem to expect something for nothing every time they go out. All I can say is that people like this REEK of their cheapness and get what they deserve. I am still baffled how anyone can rate a restaurant on the number of ice tea refills they receive. I might be inclined to think that such a person has a rather uncommon, unsophisticated background but I won't be so presumptuous. I would add that in most European countries, waiters make salaries, have national health care, decent unemployment benefits, etc. The results on service are thus obvious. However, most of my friends who are Europeans remark that they find people in the service sector in the U.S. much more friendly and attentive than those in Europe. It's called the personality factor, which people like Eddy (who probably hits every TGI Fridays in Europe when traveling with the kiddies) have no interest in. Also, any waiter knows that a European customer is 90% likely to be demanding as hell and not leave more than a couple of bucks regardless of the total bill. There, I'm finished, but wish to thank you all for contributing such a lively discussion about service. Now, who will be the first to commend a waiter/restaurant for good service...? I'm sure it won't be Eddy.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10fa94,be648628feac571b X-Google-Attributes: gid10fa94,public X-Google-ArrivalTime: 1994-08-09 02:01:22 PST Path: arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!uunet!psinntp!pbs.org!slama.pbs.org!user From: none (Rich Phyllisman) Newsgroups: dc.dining Subject: Re: WAITSTAFF, TREATMENT OF Followup-To: dc.dining Date: 8 Aug 1994 13:28:15 GMT Organization: Dining (not food) Lines: 43 Distribution: world Message-ID: <none-080894091003@slama.pbs.org> References: <9408041522.0LLE001@his.com> NNTP-Posting-Host: slama.pbs.org