🚀 go-pugleaf

  LC> From: lbc@h4snap (Lee Conner)

  LC> My wife and I use somewhat the same scale, but our scale includes a
  LC> 0%. If I feel that the waitperson is just there to do the minimum that
  LC> is exactly what he gets, 0. We have been in the VA area for 3 months
  LC> now. I had one waiter earn 20% in that time. Two waiters earned the 0%
  LC> score.

Ours does, also (actually, for me it's a $0.01 scale -- I leave a penny, to let
them know I've not forgotten).  But that happens SO rarely (FAR less than once
a year), that I don't consider it a standard option.  


  LC> His response was "Fine, I'll go get your fu**ing plastic cup." He
  LC> followed this up by bringing us the wrong order. He argued with me
  LC> again. He then went back and found our order (cold) and brought it
  LC> out. It was also prepared wrong. My wife is a diabetic and can't eat
  LC> certain foods including the sauce on her sandwich. I wound up having
  LC> to eat her sandwich and she got my salad. We still go to Chili's, just
  LC> not that one.

I hope the manager was called in promptly on that one.  That's not why they
hire and train (sometimes) their staff.


  LC> I really have to wonder just what some of these waitpersons think
  LC> about their customers. In Texas I had one 0% waiter in 28 years. When
  LC> I complained to the manager that time he gave us our meal free and a
  LC> free meal the next time we went in.

Speaking as a northern-boy, Virginia's a lot better on that than points further
north.  And the further south and west you go, at least out to Arizona
(California's another story), the nicer people get, generally.  I've had some
terrible experiences in restaurants in the New York area -- I know people are
really busy, and I know everything is crowded, but imagine coming out of a meal
in which the food and the service were entirely acceptable and STILL feeling
like screaming at everybody involved?!

Hmmm.  Back to DC.Dining...