🚀 go-pugleaf

Jim Nagle (jwnagle@alw.nih.gov) wrote:
[snip]
: What did surprise me
: was being told that water would be 0.20 (for the cup). Not much money to
: be sure but I objected on principle and asked politely to speak with the
: manager who came out and gave me alot of rationalizations about the charge.
: I twice asked him if he himself expected to pay for water when purchasing
: a meal. More rationalizations and no answer to my question. We declined
: to buy water, bought the minimum we could (2 2 piece dinners, no drinks
: for nearly $9.00) ate and left. I should have left without buying anything.
: I will not be going back to that establishment on any future trips.

: Comments?

: I've seriously considered writing to both the syndicate headqtrs for Popeyes
: and to the establishment in question basically to ask them if they really
: think that the practice described above is a good way to do business.

That is really too bad. Not all Popeyes are like this. Probably that
guy you spoke with had more to do with the policy than the syndicate
headquarters. The Popeyes in Alexandria (Old Town) once gave my friend
and me free iced tea when we bought a meal in August but could not
afford drinks. With the management there (at least in 1991), I was not
as surprised as I might have been elsewhere. It was a very nice
gesture, though you might say that iced tea is just about as cheap as
water to provide, made to a frequent customer.

-Sara