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Article #55186

Re: Accel computers

#55186
From: Christopher Biow
Date: Fri, 27 Mar 1992 14:57
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In article <1992Mar25.172117.2351@access.digex.com> pjm@access.digex.com (Paul Masline) writes:

>Has anyone purchased computers from Accel?  I've been following their
>ads in Monday's business section of the post for a while, and the prices
>are very good.  I'm curious about how reliable the company is.  If anyone
>has experience dealing with this company could you please let me know about
>your experiences.

They are absolute bargain basement dealers. That's good and bad; you'll get
a more powerful machine for your money, but the parts may be the cheapest they
could find. I helped a local business select three systems (386/33's) with
LaserJets. So far they've only had two problems: a printer I/O board burned
up (literally) and two of the LaserJet toner cartridges had cracks in the
drums. They were good about replacing the I/O board while I waited at their
repair facility, and were difficult about sending us new toner cartridges. They
wanted us to send in the cartridges, whereupon they would send them in to 
HP for "analysis" to determine the cause of the cracked drums. A threat to 
return all three systems to them made them get reasonable, and simply 
exchange cartridges.

Their prices are relatively firm; even with the package deal of three
systems, they would only take off about $100 on each system. And that 
was after some very intense haggling by the purchaser.

Another netter a few weeks back posted that an ACCEL machine came with 
virused shareware. The machines we bought were clean, though.
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From: biow@cs.umd.edu (Christopher Biow)
Newsgroups: dc.general
Subject: Re: Accel computers
Message-ID: <52058@mimsy.umd.edu>
Date: 27 Mar 92 14:57:56 GMT
References: <1992Mar25.172117.2351@access.digex.com>
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Organization: U of Maryland, Dept. of Computer Science, Coll. Pk., MD 20742
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