Article View: dc.general
Article #6391Re: RCN scary letter
From: Shawn H.
Date: Fri, 23 Nov 2007 21:11
Date: Fri, 23 Nov 2007 21:11
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2510 bytes
In article <36a8dc99-ac9d-47c8-8e6b-c913de658b8d@s19g2000prg.googlegroups.com>, Charles Packer <mailbox@cpacker.org> wrote: > If your cable TV, Internet or phone > provider is RCN, you must have received > the same serious-sounding letter from > them that I did. It says I have a deadline of > December 1 to establish a password and > provide answers to a couple of security > questions, to be used in the future > when I call to request service changes, > etc. > > I'm not going to do anything about it. > According to RCN's Q&A at its Web site, > if I call in a service request and I > don't have the answers to the security > questions, they will have to call me > back at the phone number given on my > account to authenticate my request. That's > good enough security for me. What's wrong with RCN's security method? It seems to me, its in your best interest to set up the password. I really don't see what the big deal is or why such a request would scare you.
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