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Article #6398

Re: RCN scary letter

#6398
From: Adam H. Kerman
Date: Sat, 24 Nov 2007 06:14
38 lines
2802 bytes
KK <KENJI@RIPCO.COM> wrote:
>"Shawn H." <s_r_h_i@comcast.net> wrote:
>>Charles Packer <mailbox@cpacker.org> wrote:

>> > If your cable TV, Internet or phone
>> > provider is RCN, you must have received
>> > the same serious-sounding letter from
>> > them that I did. It says I have a deadline of
>> > December 1 to establish a password and
>> > provide answers to a couple of security
>> > questions, to be used in the future
>> > when I call to request service changes,
>> > etc.

>> > I'm not going to do anything about it.
>> > According to RCN's Q&A at its Web site,
>> > if I call in a service request and I
>> > don't have the answers to the security
>> > questions, they will have to call me
>> > back at the phone number given on my
>> > account to authenticate my request. That's
>> > good enough security for me. 

>> What's wrong with RCN's security method? It seems to me, its in your 
>> best interest to set up the password. I really don't see what the big 
>> deal is or why such a request would scare you.

>ever have to call the gas compnay or the electric company or the POTS 
>company to give them magic words? I don't think so.

Yeah, actually. Phone company has an entire rigamorole to establish
identity before they'll discuss anything with you. As I refuse to give
them a Social Security Number, they ask for identifying information from
the phone bill. Putting a password on the account is optional.

>The only service I have that requires a magic word is ADT.

hahahahaha, as if everyone on Usenet couldn't guess.
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From: "Adam H. Kerman" <ahk@chinet.com>
Newsgroups: dc.general,pa.general,ne.general,chi.general,misc.consumers
Subject: Re: RCN scary letter
References: <36a8dc99-ac9d-47c8-8e6b-c913de658b8d@s19g2000prg.googlegroups.com> <s_r_h_i-718B4B.16114323112007@newsgroups.comcast.net> <KENJI-76D8B9.15520623112007@localhost>
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Originator: ahk@foofoo.chinet.com (Adam H. Kerman)
Date: 24 Nov 2007 06:14:49 GMT
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