🚀 go-pugleaf

In article <1itf01INNa4f@mirror.digex.com>
cheinan@access.digex.com (Cheinan Marks) writes:
 
>
>I am almost embarrassed to post this, but I had a bad experience at the Air
>and Space Museum Friday evening, and I would like to complain.  Can anyone tell
>me to whom I should send my letter for it to do the most good?
>
>This has been my first and only complaint in decades of Smithsonian attendence,
>particularly the Air and Space, especially considering the number of people they
>get daily.  This is why I want to write, because I feel that someone
>simply goofed, and I have the feeling from all my positive experiences that
>someone really cares over there.
>
>Feel free to flame me for attacking such an institution, or to tell me that I'm
>a naive, idealistic fool, but a name and address of someone would be great.
>I'll also be glad to report what happens.
>
>                                                Cheinan Marks
>                                                Wondering what he's doing in DC.
I don't think it's a bad idea to bring a problem to their attention as long as
it is legit, phrased properly, and given as constructive criticism (not out and
out harrassment).  I feel that the people at the Smithsonian are generally
helpful and would appreciate notification of a problem.
 
However, I am sorry I cannot give you any more of an address than you might
find in the phone book or by calling.  You could try the administrative offices
and see if they have someone who deals with this sort of thing.
 
Please follow-up with what you find out.  While I have never had a serious
problem of my own, it would be helpful to know where (or to whom) to go in the
event I should need to.
 
Mary Brick
e-mail:  m15841@mitre.org