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Article #130

Re: help help help

#130
From: ng
Date: Thu, 19 Aug 1999 00:00
35 lines
2560 bytes
On Thu, 19 Aug 1999 18:34:49 +0100, "4
" <davidit@bentley200.freeserve.co.uk> wrote:

>
> I am having problems with me hewlett packard deskjet 695C.And was wondering
>if
> anybody could help me in any way what so ever.
>Ok i will now tell you the problem that i am having ......
>When i try to install the sofware for the printer everything works fine
>untill the program trys to find the port to install it .
>It comes back with no port found and will not proceed any further.
>Everything was working ok untill we had a lightning storm and it knocked out
>my modem which was a internal modem .So i went out and bought a external
>modem which i have installed and works ok.The new modem is on com port 1.
>The internal one is on com port 3.
>I also have a scanner attached to the comp which also does not work now and
>when i try to install it it says make sure LPT1 is enabled?Do you know how i
>do this to find out if it enabled or not.I have looked in device manager at
>all com ports and it says that they are working perfectly fine.I have bought
>a new lead also for the printer to find out if it was my old one that was
>the problem but i am still getting still the same responce.
>If you need any other info to help me out then please reply to author .If
>anyone know what the problem could be or could you please forward it on to
>someone who could help me or send a email address to me.
>many thanks for your time to read this e-mail.
>                                                        many regards
>(frustrated non printer user)
>


Sounds like the port is turned off in the bios to me.  Very similar
symptoms to those I had and this was the cause.  You should look in
the bios to make sure the port is enabled if you know how.

Steve M
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From: ng@smart34.freeserve.co.uk
Subject: Re: help help help
Date: 1999/08/19
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