🚀 go-pugleaf

Following recent announcements about the state of the news service,
the following is the latest information I have.

Third news server - The third machine is now configured, installed,
and undergoing load testing prior to being switched into customer
service.  Assuming no problems are encountered, it is scheduled to
be brought into service on Thursday 18th.

Article Loss - The modification to address this problem should be
brought into operation on Thursday, when the new machine is brought
into service.

Access Timeout - The problem with the news server dropping connections
after about 15 minutes is acknowledged. It is due to an inactivity
timer which drops a connection if no commands are issued in a news
session for 15 minutes. We are actively seeking a cure to this problem
and I will post an update as soon as we have a timescale to announce.
Currently this timeout should only affecting the download of long
articles, or the full list of newgroups over a slow link.

Slow Downloads - The slow downloading of news to some users is also
acknowledged. This appears to be related to the TCP/IP setup on the
news servers, but we have not been able to identify a definite cause.
Work to identify and rectify the cause is continuing and any updates
will be passed on as soon as they are available.

Demon Internet apologise for the inconvenience caused to their
customers by the above problems.

Malcolm Muir
Demon Internet

-- 
Malcolm S. Muir                               Demon Internet Ltd.
Sunderland                                    322 Regents Park Road
England                                       London N3 2QQ