🚀 go-pugleaf

This is an update to the state of the news service as of 17:00 April
19th.

The third news server is still not available for customer service. It
is currently installed and operating in the news cluster, however we
need to spend a little more time to be confident that is it
functioning correctly and will not have a detrimental effect on the
supply of news when it is brought into service. It is currently
estimated that it will reach customer service by the middle of next
week.

The 15 minute timeout of news connections is still present. We have
spent some considerable time planning and evaluating the best way to
overcome the problem without an overall adverse effect to all our
users. I have not as yet a firm timescale to offer for implementing
the cure.

Slow downloads are still affecting a number of users. This problem is
proving very evasive to track down despite extensive investigation.
Until we can determine the cause, we are unable to implement a
solution. Again considerable effort is being spent in attempting to
address this problem.

On behalf of Demon Internet I apologise to those users adversely
affected by the above problems.

Malcolm Muir
Demon Internet


-- 
Malcolm S. Muir                               Demon Internet Ltd.
Sunderland                                    322 Regents Park Road
England                                       London N3 2QQ