Article View: demon.announce
Article #190Text Chat
From: Malcolm S. Muir
Date: Fri, 15 Oct 2004 10:43
Date: Fri, 15 Oct 2004 10:43
48 lines
2659 bytes
2659 bytes
-----BEGIN PGP SIGNED MESSAGE----- You may recall we have recently been offering a Text Chat Service as part of our customer support facilities. As a result of customer feedback we have made some changes which we believe will improve the service. These include: A better, more practical layout The ability to print the conversation, even after disconnection Links to the status and Helpdesk pages of the website A help menu Support for a wider range of web browsers We encourage customers to use the Text Chat service when they need support. The feedback section has also been improved and we would like to hear your comments on the service so we can continue to make improvements. The hours of operation are: Customer Services: 08:00 - 20:00 Monday - Friday Technical Support: 24 hours a day PLEASE NOTE: For quality control and training purposes the 'Text Chat Live' session will be recorded by Merlin Information Systems Limited on behalf of Thus plc. The 'Text Chat Live' conversations will be stored for a period of three months. Your use of the 'Text Chat Live' function indicates your acceptance of these conditions. Malcolm Muir D e m o n - -- Malcolm S. Muir D e m o n Sunderland 322 Regents Park Road England London N3 2QQ -----BEGIN PGP SIGNATURE----- Version: PGPsdk version 1.7.1 iQCVAwUBQW+p08UeMni8Zor9AQF+5QP+LxFqoOA8mT2zAgtYbYpLsD8rYABJ4uaj F1FZ2FyQ7My4deirxgTDhiTdrX4cqL1QtC+vBMdMUtaeT0ioGFU4Ftz6rchbxnjf pf2DuiqMXLZoa98BuInRPi7rf2TmMKA4CUhis3WlzCK96c+f8SSDIun5g7Jlq6la P/VcleKIAgI= =1BGG -----END PGP SIGNATURE-----
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X-Google-Thread: 112c0c,2425015b279faaaa,start X-Google-Attributes: gid112c0c,public X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!proxad.net!proxad.net!194.159.246.34.MISMATCH!peer-uk.news.demon.net!kibo.news.demon.net!news.demon.co.uk!demon!demon.net!Malcolm From: "Malcolm S. Muir" <Malcolm@demon.net> Newsgroups: demon.announce Subject: Text Chat Followup-To: demon.service Date: Fri, 15 Oct 2004 11:43:31 +0100 Organization: Demon Internet Ltd. Lines: 48 Approved: malcolm@demon.net Message-ID: <E0VSggATn6bBFwlN@demon.net> Reply-To: helpdesk@demon.net NNTP-Posting-Host: muir-et4.staff.demon.net Mime-Version: 1.0 X-Trace: news.demon.co.uk 1097837127 19077 194.159.240.5 (15 Oct 2004 10:45:27 GMT) X-Complaints-To: abuse@demon.net NNTP-Posting-Date: Fri, 15 Oct 2004 10:45:27 +0000 (UTC) X-Newsreader: Turnpike Integrated Version 5.01 U <bS3grvfX$o+p8Jofc680ZqzcmN>