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Article #202

Demon Email

#202
From: Malcolm S. Muir
Date: Thu, 16 Oct 2003 15:22
46 lines
2737 bytes
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Further to our earlier announcement regarding the situation with
email, the following is a summary of the current situation.

Last night an additional server was added to the email cluster
which will increase the capacity of the service by up to 20%. We
are currently evaluating the impact this has had on the service
and making the changes needed to ensure that the expanded service
performs as intended.

There is still a backlog of email to deliver to customers.

The length of time any individual email may be delayed is
unpredictable. Messages may be placed in any one of a number of
queues, each of which are processed at variable intervals as
is usual with Internet email systems.

Our engineers continue to work around the clock to resolve the
current problems and we can assure customers that we are doing
our utmost to resolve the situation as quickly as possible.

Further announcements will made made in due course, however the
latest information can be seen by fingering
status@gate.demon.co.uk or visiting the status section of our web
site http://www.demon.net/helpdesk/status/ or calling our freephone
status line on 0800 027 0384.

Malcolm Muir
D e m o n

- -- 
Malcolm S. Muir                                   D e m o n
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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Message-ID: <x1KPQXAOfrj$EwJg@demon.net>
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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Demon Email
Followup-To: demon.service
Date: Thu, 16 Oct 2003 16:22:54 +0100
Organization: Demon Internet Ltd.
Lines: 46
Approved: malcolm@demon.net
Message-ID: <x1KPQXAOfrj$EwJg@demon.net>
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