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Article #206

Planned Maintenance - ADSL

#206
From: Malcolm S. Muir
Date: Fri, 31 Oct 2003 09:25
55 lines
3173 bytes
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We have been notified by BT that they will be carrying out planned
maintenance affecting some of our ADSL customers as follows:

   Sunday     2nd November between 02:00 and 02:45 GMT (a)
   Wednesday  5th November between 03:00 and 07:00 GMT (b)
   Thursday   6th November between 03:00 and 07:00 GMT (c)

BT describe the work as:

   a) Network maintenance card change, short outages of less than
      one minute may be experienced by users logged-on.

   b) This work will affect customers connecting via lon1-AJ1A
      or lon1-AJ1B. We will be reloading each of your homegateways
      in turn. When we reload each homegateway all the users will
      disconnect. As soon as the homegateway boots the users will
      immediately connect again.

   c) This work will affect customers connecting via lon1-AJ1C.
      We will be reloading each of your homegateways in turn. When
      we reload each homegateway all the users will disconnect. As
      soon as the homegateway boots the users will immediately
      connect again.

If your connection is not automatically re-established after this
work has been completed, please turn your ADSL equipment off, wait
thirty seconds and then turn it back on again. Please then allow five
minutes before attempting to reconnect.

If you are still unable to establish a connection, and know your
Demon connection information, you are advised to instruct your ADSL
equipment to disconnect and then login with a username of
bt_test@startup_domain - upon connection with these new details,
please disconnect and reconnect using your Demon login information.

Malcolm Muir
D e m o n

- -- 
Malcolm S. Muir                                   D e m o n
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Planned Maintenance - ADSL
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Date: Fri, 31 Oct 2003 09:25:04 +0000
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