🚀 go-pugleaf

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Further to the recent announcements regarding our email upgrade
programme, it is appropriate that we inform you of the progress we
are making towards complete replacement of the POP3 and associated
services.

Last month we brought the new servers into use and have been
slowly migrating service from the old systems to the new.

Currently the new servers are handling much of the load for both
customers collecting email by POP3 and in-bound (SMTP) email from
the Internet.

The old servers (Punt 1 and 2) are however still part of the email
service and before we start on the next phase, which will end with
the decommissioning of the old servers, we are making additional
changes and carrying out performance tuning based on our
experience to date.

Customers should also note that, although at the end of the
migration dial-up customers will only see a single punt record
(Punt 3) both from which they collect their email and in their
MX records, Punt 3 is in fact a cluster of high performance servers,
not a single machine.

Customers are also reminded of the following:

   Customers collecting email by SMTP will start to see
   Punt 3 connecting to them to deliver email.

   Customers who run firewalls or otherwise control in-bound
   connections should follow our advice to allow any machine in the
   range 194.217.242.0 to 194.217.242.255 to connect to their SMTP
   servers to deliver email.

Further advice relating the above points can be found at:

   http://www.demon.net/helpdesk/mailadvice/

Malcolm Muir
Demon Internet

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Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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