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Article #85

Planned Maintenance - Helpdesk

#85
From: Malcolm S. Muir
Date: Tue, 19 Aug 2003 08:38
37 lines
2205 bytes
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We will be carrying out planned maintenance at our Southend on Sea
Call Centre site as follows:

   Wednesday 20th August between 02:00 and 06:00 BST

During this period, our Call Centre will be running a reduced
level of service. In particular they may not have access to their
normal network and support systems to answer customer queries.

The purpose of the work is to improve and increase network
capacity and resilience at the Call Centre.

We would appreciate if customers could avoid calling us during the
above period.

We apologise for any inconvenience this may cause.

Malcolm Muir
Demon Internet

- -- 
Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Planned Maintenance - Helpdesk
Followup-To: demon.service
Date: Tue, 19 Aug 2003 09:38:18 +0100
Organization: Demon Internet Ltd.
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Approved: malcolm@demon.net
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