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Article #974

Mail problems 21st. August 1996

#974
From: Malcolm Muir
Date: Thu, 22 Aug 1996 00:00
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A number of users will have experienced problems in receiving mail
which was stored on the mail server punt-3 over the last 36 hours.

We have traced the fault to software and corrected the problem, but
will continue to monitor the affected machines very closely to ensure
that the problem does not recur.

We are now performing a post-mortem on the events that led to the
problem such that measures can be taken to prevent a repeat of the
same circumstances.

I can confirm that no mail has been lost as a result of the fault.

May I apologise sincerely to those customers who have been
inconvenienced by this problem.

Malcolm Muir
Demon Internet

-- 
Malcolm S. Muir                                Demon Internet Ltd.
Sunderland                                     322 Regents Park Road
England                                        London N3 2QQ
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From: malcolm@muir-et2.staff.demon.net (Malcolm Muir)
Subject: Mail problems 21st. August 1996
Date: 1996/08/22
Message-ID: <321c9245.0@muir-et2.staff.demon.net>
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