🚀 go-pugleaf

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We are pleased to announce the upgrade of our Usenet news service.

This service has been outsourced to a specialist news provider
so we do not anticipate any problems with the upgrade, but
customers should note:

   The new servers will be available for customer use from
   16:00 BST on 6th November 2008.

   Access to the old service will no longer be available after
   that time.

   The new service will use the same host name as the current
   service - news.demon.co.uk and will authenticate by IP address
   in the same manner as the previous service.

   There is no synchronisation between the old and the new system.
   The new system has been running for some time and will have
   a significant history available.

   The 'newnews' command is not supported.

   Customers who collect news using the 'newnews' command will
   need to reconfigure their news client to use one of the
   alternative methods of collecting news.

   Article numbering on the new service is different from the
   current service. Customers who collect news via article number
   must reset their news readers to receive articles from the new
   server. Many news clients will have a command for this or will
   correct for the change automatically. You may have to tell
   some software that you've moved to a new news server (even though
   it has the same name).

   Initial connection to the new news server may take much longer
   than usual as your client synchronises with the new article
   spool.

   Support issues should still be addressed to the Demon Helpdesk,
   not the outsource provider.

The Demon Internet Suite (Turnpike, Turnpike Six) can collect news
either via 'newnews', the default, or by article number.  You will
need to ensure you are collecting by article number with the new
server. Customers already using this method of collection should
automatically adjust to the change.

There is limited advice on dealing with the above available on our
web site:

   For customers using Turnpike

      <http://www.demon.net/download/pdfs/demon_news_server_turnpike.pdf>

   For customers using Outlook Express

      <http://www.demon.net/download/pdfs/demon_news_server_outlook.pdf>

Customers using other news clients should contact the supplier of
their client for advice.

We hope the replacement news service provides a useful enhancement
to your enjoyment of our service.

Malcolm Muir
D e m o n

- -- 
Malcolm S Muir                     Gateway House
Sunderland                         322 Regents Park Road
England                            London N3 2QQ

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