🚀 go-pugleaf

In message <7Js6YJBd1qcMFwsI@burdon.demon.co.uk>, Denis Scadeng 
<denis@burdon.demon.co.uk> wrote
>Hi
>Anyone using Serif WepPlus? I have a problem uploading to my site 
>http://burdon.demon.co.uk

So I see - clicking on your link produces a long pause then a No Can Do 
message from IE.

Manually typing in www.burdon.demon.co.uk produces a long list of files.

I note that your index.htm file has a capital I, making it Index.htm. 
Demon's servers are case-sensitive - try forcing the upload to make all 
names lower-case. Several other files have mixed-case names; I suggest 
that this is a Bad Idea (tm).

Also, if I click on the listed Index.htm I am told it's a ZIP file and 
do I wish to unzip it. Odd :)
-- 
Andy Taylor [Editor, Austrian Philatelic Society].
Visit <URL:http://www.austrianphilately.com>

In message <7Js6YJBd1qcMFwsI@burdon.demon.co.uk>, at 18:18:21 on Mon, 23 
Aug 2010, Denis Scadeng <denis@burdon.demon.co.uk> wibbled
>Hi
>Anyone using Serif WepPlus? I have a problem uploading to my site 
>http://burdon.demon.co.uk

http://www.burdon.demon.co.uk/ - the other one is your home machine.

>I previously had no problems uploading pages created in an earlier 
>version of Serif or other applications but this was in earlier times 
>before Demon introduced the docroot folder.
>
>WebPlus is an excellent programme but it only converts to html when you 
>upload so it is not compatible with other authoring programmes. I 
>recently designed a website for an organisation to which I belong and 
>had no problems uploading to a different server once I put the folder 
>name (in this case public_html) in the box.
>
>I expected to do the same with my own site using the same programme and 
>putting docroot in the folder box. Did not work, I even tried leaving 
>out docroot but no. I get the message "An error occurred whilst trying 
>to get the working directory from the FTP server".

I'd suggest taking /docroot/ out of the folder to connect to. When I 
connect to Demon with WS-FTP or another FTP program it automatically 
goes to /docroot/ so I think that Serif is probably looking for a 
docroot/ folder off the root of the public folders as you've put that as 
the folder you want.

The important thing is: which folder does FTP connect to. In the case of 
the other site, I'd suggest that you get "/" when connecting so you do 
need to move to /public_html/ to upload publicly accessible files. Demon 
have done it differently where the location you connect to *is* the 
public folders.
>
>The ftp address, username and password are OK and I can get onto the 
>site using FileZila. If you log onto the site with IE you just get a 
>list of files, including index.htm and index.wpp that I loaded with 
>FileZila yesterday but it does not show the home page.

That is because your index page is called Index.htm not index.htm - the 
case is important. Rename Index.htm to index.htm and all will be well 
with the home page loading. However, you will need to check the links in 
all the other pages so that they refer to index.htm and not Index.htm

However, that is not your only problem. Index.htm seems to be a zipped 
file and not an HTML file. I can't help with that as I don't have Serif 
WebPlus available.
>
>If anyone here uses WebPlus or has any suggestions I would be very 
>grateful for help.

Just to warn you: there might not be many respondents as the group is 
not much used these days. Those few of us who still keep an eye will no 
doubt help as much as we can but Serif WebPlus might not be a common 
program :)

Any questions then feel free to ask - we don't bite :)
-- 
Pedt
Anagrammed Periodic Table of Elements
http://www.pedt.demon.co.uk/gfx/periodic-table.gif
Diamond is a form of Bra Con

In message <7Js6YJBd1qcMFwsI@burdon.demon.co.uk>, Denis Scadeng 
<denis@burdon.demon.co.uk> writes
>Hi
>Anyone using Serif WepPlus? I have a problem uploading to my site 
>http://burdon.demon.co.uk  I previously had no problems uploading pages 
>created in an earlier version of Serif or other applications but this 
>was in earlier times before Demon introduced the docroot folder.

Many thanks to Andy and Pedt for response and comments - some 
interesting points raised which I will take on board - when I get the 
bloody thing working!!

Some issues
1. Index.htm - I don't know how this happened but I have been trying so 
many different things that I may have hit the shift key. I have now 
renamed it to index.htm but no improvement. Incidentally, You have to 
look hard in the Demon site to find that you have to call your homepage 
index.htm.

2. Why is it zipped? Don't know but possibly because this file was 
created by saving it from a Serif one (index.wpp) as index.htm. The 
Serif file may involve compression and this was interpreted as a zip 
file. Serif works in mysterious ways!!

3. docroot file. I can get into the site Control Panel and there is 
emphasises that index.htm must go into the docroot folder. I have tried 
both including and excluding docroot when publishing - it made no 
difference. Anyway, I would hope it would be automatic at the Demon end 
whether you specify or not.

4. If you log directly into a folder, e.g. 
http://www.burdon.demon.co.uk/geology1.htm it reaches the file OK. Index 
seems to be the only file it can't find.

5. It seems that Serif WebPlus and the Demon server both work OK - just 
not with one another!

6. Finally - and this makes it more mysterious. I have written a trial 
homepage with MS Word and saved it as index.htm. I uploaded using 
FileZila (without specifying docroot) and it went in and now appears on 
the site.

Conclusions
I still want to use Serif as it is a very good programme, very easy to 
use and you can produce eye catching stuff. I know it can work because I 
use it with another site I have just written and uploaded onto a 
commercial hosting server. I could use MS Word but it does not look as 
good and putting in the links is a total pain. I will keep working on it 
and will ask both Demon and Serif for help but I suspect that each will 
blame the other! If any other ideas occur to you please let me know.

Thanks again for your comments.

Denis
-- 
Denis Scadeng
denis@burdon.demon.co.uk
http://www.burdon.demon.co.uk/