🚀 go-pugleaf

 In article <4$HLOFAFnPmxEwYm@bpfd.demon.co.uk>
  Steve Taylor <steve@bpfd.demon.co.uk> said:-

>
>
>As you have an ongoing account with Demon, what is normal under these
>circumstances is to credit your Demon account. You will probably find this
>amount will be deducted from your first monthly payment to Demon.
>
I have checked my statements carefully and they have not deducted this amount
from any of  my monthly payments.  

I rang customer services this morning and they said they would ask their
accounts manager to look into it and they would ring me back later today.  
They didn't. 
>
>
>>      Why should I pay for Demon's  mistakes?  But, on the other
>>hand, why should they care  about  their  customers, as long as 
>>they are making their profits?
>
>Demon do care about their customers. They will make sure you are not
>"paying for their mistakes".

This is reassuring, but it certainly doesn't seem like it.

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     vi@musimind.demon.co.uk
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