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Article #1713

Re: Technophobes guide??!... Hogwash!!

#1713
From: Andrew Rose
Date: Sun, 14 Apr 1996 00:00
31 lines
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 In article <19960411.211640.85@banana.demon.co.uk>
  kevq@banana.demon.co.uk (Kevin F. Quinn) said:-

>Well; as we all know, anyone asking a retail-chain outlet
>salesperson for advice on which PC to buy, is gonna be pointed in
>the direction of the machine that makes the most commission; a
>multimedia machine with quad CDRom (six speed if they look
>particularly gullible) the biggest HD they can be convinced to buy
>and the fastest CPU.  If possible, sell it to 'em on credit, as
>well - nice little backhander from the finance company that's
>worth having.
You forgot the biggest money-spinner in retailing today - the "extended 
warranty" - charge 'em a couple of hundred quid in case the thing breaks 
after twelve months of perfect use, (I'm probably thinking more of videos 
than PC's ATM :-)), but set the time period knowing that if it's made it 
that far it's highly unlikely to break down in the extended period. And if 
it does, it'll cost peanuts to fix. And make sure there's plenty of getout 
clauses in the small print. And the customer has to take it back and wait 
4 weeks for it to be fixed (disincentive for minor faults, keys falling 
off etc.). 

Check out the commission on that lot!

Andrew

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From: andrew@ajrose.demon.co.uk (Andrew Rose)
Subject: Re: Technophobes guide??!... Hogwash!!
Date: 1996/04/14
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