🚀 go-pugleaf

 In article <829556694_OASIS_@ajrose.demon.co.uk>
  andrew@ajrose.demon.co.uk (Andrew Rose) said:-

> In article <19960411.211640.85@banana.demon.co.uk>
>  kevq@banana.demon.co.uk (Kevin F. Quinn) said:-
>
>>Well; as we all know, anyone asking a retail-chain outlet
>>salesperson for advice on which PC to buy, is gonna be pointed in
>>the direction of the machine that makes the most commission; a
>>multimedia machine with quad CDRom (six speed if they look
>>particularly gullible) the biggest HD they can be convinced to buy
>>and the fastest CPU.  If possible, sell it to 'em on credit, as
>>well - nice little backhander from the finance company that's
>>worth having.
>You forgot the biggest money-spinner in retailing today - the "extended 
>warranty" - charge 'em a couple of hundred quid in case the thing breaks 
>after twelve months of perfect use, (I'm probably thinking more of videos 
>than PC's ATM :-)), but set the time period knowing that if it's made it 
>that far it's highly unlikely to break down in the extended period. And if 
>it does, it'll cost peanuts to fix. And make sure there's plenty of getout 
>clauses in the small print. And the customer has to take it back and wait 
>4 weeks for it to be fixed (disincentive for minor faults, keys falling 
>off etc.). 
>
>Check out the commission on that lot!
>
>Andrew

What even funnier is the difference between those working in 
Curries... who sell cookers, hifis, videos, tvs etc. and those working 
ni PC world (Nb. both are the same company).  The difference is that 
those working in PC world get trained to sell extended warranies, 
andthe standard Curries training... no specialised computer training 
at all!!! and from one of my friends who works in PC world: all they 
do when selling a comptuer is read off the stuff on the little card of 
features buy the computer !!! they don't even know what they are 
selling half the time !!! :)


ATb.
__

Phil H

--------
email: phil4@phil4.demon.co.uk
PGP 2.6.3i Key Availabe On Request.
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