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Article #1946

no ring, no answer

#1946
From: mike
Date: Sat, 30 Mar 1996 00:00
17 lines
1261 bytes
It's somewhat pointless to provide a service whereby a modem (Demon's of
course) will answer immediately (ie. no ring tones) and it then sit there
mute. The only way I've found out of this bind is to hang up and try again. I
presume I have been charged by BT for this non contact. Is Demon breaking it's
contract under the sale of goods act by providing such a duff service as I
reckon that 506f the time I get this type of 'log on'. Perhaps it should
reimburse subscribers in a similar situation. I get the impression this
problem occurs regularly.      

What would Demon do if it received similar poor service from one of it's
suppliers?  
__

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From: mike@mbedford.demon.co.uk ()
Subject: no ring, no answer
Date: 1996/03/30
Message-ID: <828302984_OASIS_@mbedford.demon.co.uk>
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