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Article #2074

Re: Survey...

#2074
From: Dave B
Date: Sat, 23 Mar 1996 00:00
53 lines
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 In article <827515104_OASIS_NEWS@yr-ynys.compulink.co.uk>
  Neil@yr-ynys.compulink.co.uk (Neil Martin) said:-

>>Now. The survey bit.
>
>The irony is that we have to wait until the demon news server is back 
>up before we can discuss fully the terrible service we are being 
>fobbed off with.
>
>I roared with laughter yesterday when I saw that there are problems 
>with the mailservers as well; and that was after several failed 
>attempts to log in, all of which failed at the point where the welcome 
>screen said 'login problems resolved'.
>
>I had a whole series of crashes with ftp too.
>
>But demon are really great if you want to use telnet and you are lucky 
>enough to get a connection.
>
>Sorry to bore you with stuff that has already been said (by everyone).
>
>Best wishes
>
>Neil


Yeah, I was angry. I am still angry. Bad service is one thing. Not 
giving a flying Donald is quite another. They say it is technical 
problems but this isn't the essence of it. The essence of it it crappy 
management, because if you are not in control of the technology then 
you have a management problem. And they are not in control of the 
technology.

Well, too late fer me. As soon as I can arrange it I am off to 
Pipex (0500-474379) to get my 512K free web space, or BTNet 
(0800-800-001) launching end of March.

When I phoned Pipex and BT yesterday, they were falling over 
themselves for Demon refugees. They got me so bollox to Demon. They 
may be making pratts of themselves (and doing a great job of it too!) 
but I'll be buggered if they're going to continue making a pratt out 
of me.

Sorry for the flames folks. These guys need a real big lesson in how 
to manage customers. I'm gona give em the sack.
__

daveb

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From: daveb@mbha.demon.co.uk (Dave B)
Subject: Re: Survey...
Date: 1996/03/23
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