Article View: demon.ip.support.atari
Article #2276Re: poor atari support
From: Frank Charlton
Date: Sun, 07 Jan 1996 00:00
Date: Sun, 07 Jan 1996 00:00
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1771 bytes
Neil@yr-ynys.demon.co.uk (Neil Martin) wrote: >Michael Harrop has just appeared on cix. He joined Demon first but, >after many hours on the phone to their support he still failed to get >a single connection using his atari. He was first advised to use NOS; >then oasis. All of the fixes we have seen in this newsgroup were >suggested but, and this is the bottom line, Demon support don't >possess an atari so they didn't have a clue where he was going wrong. > >When I joined Demon it was simply because lots of the atarians were here >and there was exceptionally good support through Frank Charlton. Now >it doesn't look like we are being encouraged to stay. Thanks for the kind words, Neil. Look, as a one-off - have Michael call me if he still needs help with getting things working. This = is a *one off* though, as I don't provide support any more, as you pointed out. I don't like to see anyone disgruntled. You can mail= me via CIX as stformat as well. ATB, Frank. --- Tachyon Communications - http://www.netkonect.net/tachyon/ * Web Design * Technical Support * Freelance Journalism * "Who programs the programmer?" - David Zindell, "Neverness"
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 112f4b,3811a611753606aa X-Google-Attributes: gid112f4b,public From: Frank Charlton <Frank.Charlton@dial.pipex.com> Subject: Re: poor atari support Date: 1996/01/07 Message-ID: <4cpgmo$e5a@soap.news.pipex.net> X-Deja-AN: 134450080 references: <821131352_OASIS_@yr-ynys.demon.co.uk> content-type: text/plain; charset=us-ascii organization: Tachyon Communications x-url: news:821131352_OASIS_@yr-ynys.demon.co.uk mime-version: 1.0 newsgroups: demon.ip.support.atari x-mailer: Mozilla 1.1N (Macintosh; I; 68K)