🚀 go-pugleaf

In article <821445130.3962@paul.demon.co.uk> paul@demon.net "Paul Civati" writes:

> >> Some areas of the service are straining as Demon try and keep up with the
> >> ever increasing number of customers using the service.  Demon has grown at a
> >> very fast rate over the last couple of years making it difficult to keep up.
> >
> >Yes, yes. Look, if your milkman neglects his service to existing customers whil> >he concentrates on getting more new customers than he can deliver to, you would> >buy your milk somewhere else right? Same principle. If you can't run your 
> >business to cope with your own expansion plans, then don't be in business. 
> 
> So you're saying that Demon concentrate on getting more new customers?
> 
> I'm afraid that's simply not true, Demon do hardly any advertising, and most
> of our new customers come by recommendation from other users.
> 
> -Paul-
> 

If it walks like a duck and quacks like a duck then as far as I am concerned it 
is a duck. There is no essential difference between looking for customers whom
you cannot support and accepting customers whom you cannot support. It still 
quacks, and the end result is the same - poor service. Hence the flak.

-- 
dave

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