Thread View: demon.ip.support.atari
4 messages
4 total messages
Started by Guy Harrison
Thu, 13 Mar 1997 00:00
BT
Author: Guy Harrison
Date: Thu, 13 Mar 1997 00:00
Date: Thu, 13 Mar 1997 00:00
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Where should I complain about BT?
Does anyone know of a channel or email that is not ignored?
__
Guy Harrison
Email guy@swampdog.demon.co.uk
swampdog@dial.pipex.com
Web http://www.swampdog.demon.co.uk/index.html
Re: BT
Author: Stephen Mulrine
Date: Fri, 14 Mar 1997 00:00
Date: Fri, 14 Mar 1997 00:00
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In demon.ip.support.atari, guy@swampdog.demon.co.uk (Guy Harrison) wrote: >Where should I complain about BT? >Does anyone know of a channel or email that is not ignored? Try phoning Watchdog! By the way, what are you wanting to complain about? Couldn't be their Friends & Family scheme, could it? I just got my bill yesterday and they appear to have very kindly altered my F&F numbers for me, removing Demon's number partway through the quarter and inserting a whole lot of unwanted junk (with call costs of #0.00 on most of them), INCLUDING MY OWN NUMBER. I advise any BT customer to scrutinise their bill to make sure they've not been ripped off. Stephen
Re: BT
Author: Paul Womar
Date: Sat, 15 Mar 1997 00:00
Date: Sat, 15 Mar 1997 00:00
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Guy Harrison <guy@swampdog.demon.co.uk> wrote: > Where should I complain about BT? > > Does anyone know of a channel or email that is not ignored? Sir.Iain.Vallance@bt.com worked for me, Iain is apparently the Chairman or something, a full response took a couple of weeks to appear but I did get a confirmation mail almost straight away. Mind you the reply I got appeared to be a form letter that had little to do with what I asked :-( If it's a complaint or whatever then get ont he phone to them instead. -- To reply to this message there is no need to remove anything from my email address, clever that!
Re: BT
Author: Paul Womar
Date: Sat, 15 Mar 1997 00:00
Date: Sat, 15 Mar 1997 00:00
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Stephen Mulrine <robotron@moroder.demon.co.uk> wrote: > In demon.ip.support.atari, guy@swampdog.demon.co.uk (Guy Harrison) wrote: > >Where should I complain about BT? > >Does anyone know of a channel or email that is not ignored? > > Try phoning Watchdog! > > By the way, what are you wanting to complain about? Couldn't be their > Friends & Family scheme, could it? I just got my bill yesterday and they > appear to have very kindly altered my F&F numbers for me, removing Demon's > number partway through the quarter and inserting a whole lot of unwanted > junk (with call costs of #0.00 on most of them), INCLUDING MY OWN NUMBER. > I advise any BT customer to scrutinise their bill to make sure they've not > been ripped off. Give them a ring if this is the case and complain strongly, most people seem to be getting the discounts they asked for and free moths rental/10% of previous calls or some other little deal. -- To reply to this message there is no need to remove anything from my email address, clever that!
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