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Article #173

Re: ADSL and Demon

#173
From: Adrian Umpleby
Date: Fri, 23 Jun 2000 00:00
90 lines
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Dave@zizek.demon.co.uk (Dave Wilson) wrote:
> > Although the Demon ADSL pages specify Wintel for their ethernet
> > option as well...

Simon Slavin wrote:
> 
> This is because Demon's ADSL support depends on BT's ADSL support
> for stuff that's BT's fault and BT will only guarentee support for
> Wintel.  Where at all possible, Demon are happy to do their best
> for Mac users.
> 

I asked BT back in May about Mac support and got this reply (which I
posted in uk.comp.sys.mac at the time) - probably worth repeating it:

====================================================================
> Dear Mr Umpleby, 
>
> Thank you for your enquiry regarding BTopenworld. 
>
> At the moment we do plan to support Mac's with OS 8.1 or higher via
> USB and possibly ethernet connections that have been used in our trial.
> More details should be known nearer the launch date, so keep checking
> the www.btopenworld.com site for more info when we have it. At the
> moment the free installation offer is only for USB. 
>
> I do hope this is of some assistance to you. 
>
> If you have any further problems or enquiries, please do not hesitate
> to contact us by calling the ADSL Enquiries Helpdesk on 0845 6094664
> (calls to the helpdesk are charged at local rate). 
>
> Thank you once again for your valued enquiry. 
>
> Regards 
>
> ADSL Enquiries Helpdesk. 
====================================================================


Latest bit of info I've seen is as follows (from MacWorld UK website
http://www.macworld.co.uk/news/top_news_item.cfm?NewsID=1479):


====================================================================

> Still no ADSL for USB Macs
> --------------------------
> BT's long-awaited BTopenworld ADSL service is
> scheduled to go live June 29, but not for the USB
> Mac. 
>
> BT's Technical Support promises USB-based Mac
> access to its service in late summer. 
>
> BT Technical Support present a confused account
> of the reasons for the wait. Two technical
> support operators contacted by Macworld say the
> fault is with Apple, who failed to deliver Mac
> drivers for the BTopenworld service in time. The
> third says the problem rests with the BTopenworld
> software for the Mac, which is still not running
> properly. 
>
> No promise
> ----------
> BT's press department claims it knew nothing of
> any delay in driver delivery on Apple's part, and
> also stressed that BT has only ever promised to
> try to provide USB-Mac support at some point
> after launch. 
>
> Apple UK sources were unavailable for comment. 
====================================================================

What to make of it all... Well, who knows?

I wonder if a few simple calls to the ADSL helpdesk might provide
some greater incentive for BT?

Another question I have is with regard to other operators.
For example, what about Cable & Wireless etc. Is there any reason for
them not to provide an ADSL service? Or am I missing something?

-- 
======================================
  Adrian Umpleby
  adrian@ic.ac.uk
  http://wrench.et.ic.ac.uk/adrian/
======================================
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From: Adrian Umpleby <adrian@ic.ac.uk>
Subject: Re: ADSL and Demon
Date: 2000/06/23
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