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Article #189

new Mac user - Demon connection problems

#189
From: Richard Wade
Date: Sat, 26 Aug 2000 00:00
33 lines
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I am very sorry to burden you all with a question that will have been
asked MANY times before, but we are old Demon users, that now require us
to change our Demon access from Win98 to Mac (that runs our video
editing suite)

Being fairly Mac-illiterate we have managed to get a long way e.g. have
connected and setup the modem and managed to get it to dial out to a
Demon ROMP, but our problem appears that that modems will not connect
i.e. all the right 'noises are made' but after a short period of time
the modems will fail to connect - we have had a few (5%) successes at
connection, but are now reaching the end of our tether. 

The specs are :

Apple G3 running OS 8.5
US Robotics 56K external modem

We have trawled the Demon FAQ site, but have had very little luck in
finding any relevant docs. Is there anywhere where we can find a
definitive doc for setting up this combination.

Basically the problem would initially appear to be modem negotiation
(what are the recommended settings for the US Robotics and how do we
change them? - short of plugging into a PC and using Hyperterm!) and
what other Mac IP settings should we be looking for (once we get a solid
modem connection).

Any suggestions (or where we should look for existing docs) would be
gratefully accepted, and once again thank you for your consideration.

Best regards
-- 
Richard Wade
Technical Details
Message-ID: <j95c3CAhp7p5EwCt@bluebird1.demon.co.uk>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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From: Richard Wade <wade@bluebird1.demon.co.uk>
Subject: new Mac user - Demon connection problems
Date: 2000/08/26
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