Thread View: demon.ip.support.mac
3 messages
3 total messages
Started by john
Tue, 24 Jun 2003 19:06
Mac ADSL no connection
Author: john
Date: Tue, 24 Jun 2003 19:06
Date: Tue, 24 Jun 2003 19:06
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I am using AppleMac iBook. I cannot get on line to configure my Mac ADSL with Demon. > I'm also using an airport but the modem was tested with my airport and > proved OK > Netgear DG814 DSL Modem Internet Gateway > Modem has been tested by Holdens , who sold me the gear and tested OK > ISP = Demon who say my DSL connection is OK but I must connect to the > main telephone wall socket. > > I'm not at all sure which is the main telephone wall socket but I have > tried them all. > When I plug in the modem, 3 lights should appear. > 1- power > > 2. test light > > 3. internet light > > 4. number lit for a connected device. > > All light up but number 3. the internet light. > > trouble shooting guide says I may not have DSL service yet and to > contact my provider, which I have, as already mentioned.
Re: Mac ADSL no connection
Author: Peter Ceresole
Date: Wed, 25 Jun 2003 00:55
Date: Wed, 25 Jun 2003 00:55
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In article <24380473.0306241106.422d3aa3@posting.google.com>, jdhkim2001@yahoo.com (john) wrote: >I am using AppleMac iBook. I cannot get on line to configure my Mac >ADSL with Demon. The Demon ADSL setup is much the same as with any other ISP. The best place to ask about this is in uk.comp.sys.mac- and I've set followups there. To help, we'd need to know more. Which Mac operating system are you using? Presumably it's OS10 (aka OSX). But is it OS 10.1.x or 10.2.x? It can make a difference. Are you using Demon solo, in which you provide the kit and they provide just the connection? Are you using a router to connect, or a USB ADSL modem? Are you happy that you have connected your router or modem correctly to the phone line, using USB filters? These plug into the phone wall socket and have one output socket for the ADSL modem and the other for a telephone lead. Demon will have sent you instructions for the initial configuration of your setup. If your end is okay, their instructions are pretty basic and should work. Demon's ADSL helpline know about Macs and are very helpful. Call them. -- Peter
Re: Mac ADSL no connection
Author: slavins Simon Slavin
Date: Wed, 25 Jun 2003 22:48
Date: Wed, 25 Jun 2003 22:48
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In article <24380473.0306241106.422d3aa3@posting.google.com>, jdhkim2001@yahoo.com (john) wrote: >I am using AppleMac iBook. I cannot get on line to configure my Mac >ADSL with Demon. Demon have a big contract with Apple and they support Macs quite well. Phone the support number and see what they say.
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