Re: Windows 2000 - problems accessing demon mail - Article 33 - go-pugleaf

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Re: Windows 2000 - problems accessing demon mail

#33

From: Malcolm Muir
Date: Tue, 29 Feb 2000 00:00

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On Tue, 29 Feb 2000 08:50:30 +0000, Mart Rogers <mart@rogers.demon.co.uk> wrote:

>Presumably Malcolm meant that Demon Internet have no plans to support
>their service or products for customers using Windows 2000.  Surely you
>don't expect Demon to support the OS, after all MS barely do.

I would estimate that some 50% or more of questions we receive
related to Win9X are not directly concerned with our products or
services and could be bettter answered by Microsoft support.

To offer support of Win 2000 we would need a high skill level with our
Helpdesk on Win 2000. That would be a significant cost (which
ultimately customers pay for) for a product that is not presently
going to be 'main stream'. Remember we do not support Windows NT
either.

-- 
Malcolm S. Muir                               Demon Internet
Sunderland                                    322 Regents Park Road
England                                       London N3 2QQ

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From: malcolm@demon.net (Malcolm Muir)
Subject: Re: Windows 2000 - problems accessing demon mail
Date: 2000/02/29
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