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Thread View: demon.ip.support.nt
4 messages
4 total messages Started by Bob Williams Wed, 14 Feb 2001 19:58
Cannot get DNS when connecting to Demon from Windows 2000 Pro
#169
Author: Bob Williams
Date: Wed, 14 Feb 2001 19:58
51 lines
2949 bytes
 I have recently installed Windows 2000 Pro with Service Pack 1 on my 
 computer, but whenever I try to connect to Demon using Turnpike 
 (versions 5.01 and 6 beta 1) I am unable to get DNS. I can ping remote 
 machines using dotted quad addresses, so routing is working OK, but 
 translating host addresses fails.

 The connection property details are as follows:

 General
         Connect using Modem - Courier V. Everything V90 etc.
         Use Dialling Rules

 Options
         Dialling options
                 All unchecked except 'Prompt for phone number'

 Security
         'Typical' is checked
                 Allow unsecured password

 Networking
         Dial-up server: PPP; Windows 95/98/NT4/2000, Internet
                 Settings
                         Enable LCP extensions - checked
                         Enable software compression - unchecked
                         Negotiate multilink for single link connections

         Components used:
                 TCP/IP
                 Client for Microsoft Networks


 Ipconfig /all shows:

 PPP adapter Demon:

         Connection-specific DNS Suffix  :
         Description                     : WAN (PPP/SLIP) Interface
         Physical Address                        : 00-53-45-00-00-00
         DHCP Enabled                    : No
         IP Address                      : 158.152.162.80
         Subnet Mask                     : 255.255.255.255
         Default Gateway                 : 158.152.162.80
         DNS Servers                     : 158.152.1.43
                                                         : 158.152.1.58

 I have received a lot of help from the folk in demon.ip.support.turnpike 
 but it mainly boils down to 'it works for them, but not for me'. I have 
 been re-directed here, and would be grateful for any help.
-- 
Bob Williams
Re: Cannot get DNS when connecting to Demon from Windows 2000 Pro
#170
Author: Jim Smith
Date: Fri, 16 Feb 2001 09:55
26 lines
2234 bytes
In article <3sid6nBbNui6EA1P@drbobw.demon.co.uk>, Bob Williams 
<newshound10@barrowhillfarm.co.uk> writes
>I have recently installed Windows 2000 Pro with Service Pack 1 on my 
>computer, but whenever I try to connect to Demon using Turnpike 
>(versions 5.01 and 6 beta 1) I am unable to get DNS. I can ping remote 
>machines using dotted quad addresses, so routing is working OK, but 
>translating host addresses fails.
>
>PPP adapter Demon:
>
>        Connection-specific DNS Suffix  :
>        Description                     : WAN (PPP/SLIP) Interface
>        Physical Address                        : 00-53-45-00-00-00
>        DHCP Enabled                    : No
>        IP Address                      : 158.152.162.80
>        Subnet Mask                     : 255.255.255.255
>        Default Gateway                 : 158.152.162.80
>        DNS Servers                     : 158.152.1.43
>                                                        : 158.152.1.58
>

Assuming its not a typo, the subnet mask is wrong. It should be 
255.255.0.0. Having said that, if your subnet mask really was 
255.255.255.255 it would cause you more severe problems.
-- 
Jim Smith
Re: Cannot get DNS when connecting to Demon from Windows 2000 Pro
#171
Author: Peter Jamieson
Date: Fri, 16 Feb 2001 11:24
25 lines
2617 bytes
I don't know if this will help, but
 a. normally I connect using the standard Win2k dialup (over g5, FWIW)
 b. over the years I have tried setting up my IP and DNS addresses manually,
and tried leaving it to Win2k/Demon to sort them out. Both approaches
usually work, but occasionally I've found I've had to switch to the other
approach temporarily to overcome some problem whose origin I've never been
able to determine.
 c. I just looked at my IPConfig and it also says 255.255.255.255 for the
subnet mask. But things seem to be working fine on this connection - for
now.
 d. I've had very similar problems recently (i.e. pinging the DNS servers
works but I often can't get through to web sites unless I muck around with
my config and redial, and it's frequently difficult to get through to the g5
numbers in the first place). Normally I put those down to more general
problems at the BT/Demon end, but I often wonder whether there is something
in the standard way things are set up on Windows that interacts badly with
the way Demon configure their various systems. Maybe the fact that something
thinks the subnet mask is 255.255.255.255 is one of those "somethings".

I've just been looking at the new Helpdesk pages on the demon site and
notice that there is a slight difference between the suggested configuration
for ISDN (don't specify DNS addresses, or indeed, any addresses) and
non-ISDN (do specify DNS addresses). What is the likely reason for that?

Peter Jamieson
Re: Cannot get DNS when connecting to Demon from Windows 2000 Pro
#172
Author: Bob Williams
Date: Fri, 16 Feb 2001 21:08
39 lines
3196 bytes
In article <982322805.21411.0.nnrp-07.9e987eee@news.demon.co.uk>, Peter 
Jamieson <pjj@pjjnet.demon.co.uk> writes

>I don't know if this will help, but
> a. normally I connect using the standard Win2k dialup (over g5, FWIW)
> b. over the years I have tried setting up my IP and DNS addresses manually,
>and tried leaving it to Win2k/Demon to sort them out. Both approaches
>usually work, but occasionally I've found I've had to switch to the other
>approach temporarily to overcome some problem whose origin I've never been
>able to determine.
> c. I just looked at my IPConfig and it also says 255.255.255.255 for the
>subnet mask. But things seem to be working fine on this connection - for
>now.
> d. I've had very similar problems recently (i.e. pinging the DNS servers
>works but I often can't get through to web sites unless I muck around with
>my config and redial, and it's frequently difficult to get through to the g5
>numbers in the first place). Normally I put those down to more general
>problems at the BT/Demon end, but I often wonder whether there is something
>in the standard way things are set up on Windows that interacts badly with
>the way Demon configure their various systems. Maybe the fact that something
>thinks the subnet mask is 255.255.255.255 is one of those "somethings".
>
>I've just been looking at the new Helpdesk pages on the demon site and
>notice that there is a slight difference between the suggested configuration
>for ISDN (don't specify DNS addresses, or indeed, any addresses) and
>non-ISDN (do specify DNS addresses). What is the likely reason for that?
>
>Peter Jamieson
>
>
>
>
Thanks for your suggestions, and also thanks to Jim Smith. I actually 
sorted the problem out the old fashioned way - reformat disk and do 
fresh install of Win2K. Must have been a corrupt file, I guess.

I think I'll leave things as they are, even if the subnet mask is wrong.
-- 
Bob Williams
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