🚀 go-pugleaf

Hi



On 16 December 2012,it became impossible to connect to Demon with KA9Q using 
the various

telephone numbers as listed below.  The attempted log in to Anchor 24 DU 
hangs on the PPP input.  Eventually, the error "remoteauthenticationserver 
timeout" is returned.



The connection came back on 21 December(of its own accord), failed on 23 
December and has been down ever

since.  Ever so many calls have been made to Demon with only limited 
success.



Throughout the down-time, Windows XP was able to connect using tel no: 0845 
212 5033.  It

would often take more than one attempt to connect.  When the attempt failed, 
the verbal message "this call is not compatible with this service" would be 
generated.  KA9Q would also establish a connection on

this number but would only result in a screen of gibberish.



After a long session on the phone to the Helpdesk yesterday, connection is 
now possible for XP on two numbers 0845 212 0666 and 0845 212 5033.  Both 
numbers are picked up by Anchor House or WAR randomly.  When the attempt 
goes through to WAR, a connection is established but

when the attempt goes through to Anchor House, the connection fails.



Using KA9Q, when the call is picked up by Anchor House, the attempt hangs on 
the PPP input as before.  When the call is picked up by WAR, the error 
"login incorrect" is generated, a login prompt appears.  The line drops 
quickly if no action is taken. Input only delays the drop-out.



Is this a Demon issue or is the problem specific to KA9Q? If so, can 
anything be done to make KA9Q log in successfully on the two numbers which 
still work?



List of numbers:



0844 041 6662 - Anchor House



0844 099 6662 - Anchor House



0845 212 1666 - Anchor House (this was my regular number)



0845212 1667 - Anchor House



0845 212 1662 - Anchor House



0845 212 0666 (goes through to Anchor House and WAR randomly - NU until 
recently)



0845 212 5033 (connects randomly to Anchor House and WAR)



0845 212 0667 (this number has just been tried using XP and it connected 
successfully through WAR.  KA9Q fails as above)