Modem connect speed

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2 total messages Started by mbowman Sat, 12 Jan 2002 18:28

#232

Author: mbowman
Date: Sat, 12 Jan 2002 18:28

10 lines
1229 bytes

Why will my 56K modem modem connect at no faster than 33.6K?

 I am using the Premier Connect service and dial 0844 0416662. 

It appears to want to negotiate a higher speed but after a number of
changes in negotiation tones it always connects at 33.6K.

Any ideas?

Mike

Re: Modem connect speed

#233

Author: Denis Mcmahon
Date: Sat, 12 Jan 2002 19:29

34 lines
2321 bytes

mbowman@mb1.demon.co.uk wrote:

>Why will my 56K modem modem connect at no faster than 33.6K?
>
> I am using the Premier Connect service and dial 0844 0416662. 
>
>It appears to want to negotiate a higher speed but after a number of
>changes in negotiation tones it always connects at 33.6K.

Firstly, demon.tech.modems is probably a better place to ask, I have
cross-posted and set a follow up.

OK, now for the questions:

Have you downloaded and installed all relevant patches, driver
updates, firmware updates etc for the modem?

Has the modem ever connected to demon at > 33k6 in the past?

... On the same phone line?

Has the modem ever connected to another ISP at > 33k6 in the past?

... On the same phone line?

Call BT Faults and ask if the line is connected through a DACS unit?

Rgds
Denis
-- 
Denis McMahon / +44 7802 468949 / denis@pickaxe.demon.co.uk
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