🚀 go-pugleaf

A brief look shows the same problems for our site logs.


In article <9gl43l$2ud$1@atlas.primag>, ajh@primag.co.uk (Andrew Haylett) 
wrote:

> Logging seems to have gone wrong again (for me, at least) - no log for
> 2001-06-16, most of earlier part of log for 2001-06-17 missing, and the
> current log is not being updated. Anyone else seeing the same problem?
> 



-- 
Jon Atkins - Anco Software
Email: jon@anco.co.uk  Web: http://www.anco.co.uk/

Play the first 3D football management game for the net.
www.playasmanager.com

In article <memo.20010618180625.28317A@jon.anco.co.uk>, Jon Atkins
<jon@anco.co.uk> writes
>A brief look shows the same problems for our site logs.
>
>
>In article <9gl43l$2ud$1@atlas.primag>, ajh@primag.co.uk (Andrew Haylett) 
>wrote:
>
>> Logging seems to have gone wrong again (for me, at least) - no log for
>> 2001-06-16, most of earlier part of log for 2001-06-17 missing, and the
>> current log is not being updated. Anyone else seeing the same problem?
>> 
>

Ditto.  We've posted about this (possibly erroneously) on demon.service.
They lost 40 hours logfiles from 23.38 on 15 June to 16.36 on 17 June
after steady deterioration in updating over last Thursday and Friday.

The helpline on Saturday told us no one else had had any problems.  The
helpline on Monday told us they knew there were problems on Friday, but
didn't fix them before the system fell over totally and lost the data
over the weekend.

A reply on demon.service from Peter Finney suggested the helpline had
told him on Monday that no one else had had any problems; and a
complaint last week has elicited the response that he had a problem with
his ftp software...

And, as you say, the logfiles look like they're going the same way
today.

And all, of course, without any word at all from Demon on causes,
consequences, or, more importantly, how they will get it right in
future.

Nice here, isn't it?
-- 
Ken & Maureen Lussey                            
lussey@arachnid.co.uk
http://www.arachnid.co.uk/
http://www.undiscoveredscotland.co.uk/

On Wed, 20 Jun 2001 At 19:45:17, Ken & Maureen Lussey Wrote :

[]

>They lost 40 hours logfiles from 23.38 on 15 June to 16.36 on 17 June
>after steady deterioration in updating over last Thursday and Friday.

Slightly earlier start to the loss on the site I am responsible for. I
estimate the failure started about 18:00 GMT on 15th and continued until
about 18:00 GMT on 17th.

>And all, of course, without any word at all from Demon on causes,
>consequences, or, more importantly, how they will get it right in
>future.

Oink, flap.

If Demon would at least apologise to the affected customers (some of who
pay an awful lot of money) then they would seem to be "doing the right
thing". Of course, they shouldn't fsck up in the first place - but an
acknowledgement would lower blood pressure.

>Nice here, isn't it?

Depends where you are :-)
-- 
Nick Panizzi
The Reply-To: Works