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Article #1835

Faxing problems with Global Village

#1835
From: Jocelyn Lavin
Date: Sat, 24 Jan 1998 00:00
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Help!!!

All of a sudden I can't send just one particular fax with my GV Teleport
Platinum. It was OK the other day. Nothing on the system has changed since
then. But now, if I try faxing the document from Claris Works, I get a bomb
(system error) or a complete freeze (the former if I remove all but
fax-related extensions etc.), the latter before I changed anything. If I
try faxing it from SimpleText, I get a type 2 error and SimpleText quits
without faxing, although there's no freeze or bomb. The other symptom is
that the Chooser kept behaving strangely - selecting fax instead of print,
so that fax is what appeared in the file menu, even after I'd changed it.

I've tried everything I can think of - changing the name of the file,
copying the text into a completely new document, removing extensions and
control panels, rebuilding the desk top, deleting preferences, reinstalling
fax software, reinstalling the Chooser, defragmenting the disk, running
Disk First Aid, running Norton Utilities (both said the disk was fine).

Any suggestions? 
Technical Details
Message-ID: <B0F007D196681BE01@wardle.demon.co.uk>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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From: jocelyn@wardle.demon.co.uk (Jocelyn Lavin)
Subject: Faxing problems with Global Village
Date: 1998/01/24
Message-ID: <B0F007D196681BE01@wardle.demon.co.uk>
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