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Article #1838

Re: Faxing problems with Global Village

#1838
From: Jocelyn Lavin
Date: Sun, 25 Jan 1998 00:00
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In article <1d3dwp6.x4my1v5c8j1gN@p34.nas1.is2.u-net.net>,
real-address-in-sig@flurbletigibbet.rhubarb.foobar (Rebecca and wrote:

>What OS and Mac are you using?  What exactly is this fax?  Is it just
>plain text?  Are you sending it with a cover sheet?

LCIII, system 7.1. Just plain text. No cover sheet.

>But aside from that, it sounds like there's a problem with something
>(yes, all right, I know, it's obvious).
>
>If the chooser is behaving strangely, it might be something bizarre, or
>it might just be the horribly buggy GV software screwing things up.  If
>I were you, I'd try zapping the PRAM with TechTool (to retain hours of
>use and date of manufacture) and see if that helps.  

Actually, that's the one thing I *haven't* tried.

>If not...  You
>might try removing any prefs to do with Apple Menu Options (just in
>case), the chooser/finder/system, and Global Village.  

Done that - problem persists. But only with this one fax.

>If I were you,
>I'd remove the Global Village folder from the prefs folder (don't bin it
>because there might be stuff in there you want to keep), trash all the
>GV extensions, control panels, and applications, re-boot, 

Done that too.

>do a
>re-install of the OS (no need for a clean install - just make sure all
>the system files are fresh), 

I was hoping to avoid this!

>re-install the GV software, and then see
>how you get on.
>
>If that doesn't work, try sulking.

:-)) That *is* my usual fallback plan! Thanks for your help anyway.
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From: jocelyn@wardle.demon.co.uk (Jocelyn Lavin)
Subject: Re: Faxing problems with Global Village
Date: 1998/01/25
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